Security and Animal Care Professional with Management Experience
Resume:
professional summary
experience
Montclair, CA **763
W: *****************@*****.***
skills
• Customer service
• Surveillance
• Intake
• Dog handling
• Kennel experience
• Kennel management
• Animal handling
• Behavioral health
• First aid and CPR Certified
• Social work
• Security
• Microsoft Excel
renalyne
reyes
r r
Accomplished security professional with extensive experience at Allied Universal, skilled in surveillance and customer service. Proven ability to enhance safety protocols and manage teams effectively. First aid and CPR certified, with a strong background in behavioral health and social work. Excel in fostering secure environments and delivering exceptional service.
Huntington Beach Hospital Huntington Beach, CA
June 2019 - Current
Public Safety Officer
• Greet and check in all visitors at main desk.
• Access control ensuring all Visitors and vendors are checked in and issued visitor badges.
• Monitor all employees ensuring all have employee i.d.badges visible.
• Conduct property inspections on all patients especially psych patients.
• Conduct foot patrols on all medical and psychiatric floors.
• Write Daily Reports of all activities.
• Respond to all Hospital codes.
Respond to all calls with combative patients assisting clinical staff with 4 points hard restraints on patients placed on a hold, also soft restraints when necessary.
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Crossroads Pet Resort Stanton, CA
June 2018 - March 2020
Kennel Manager
Recruited, managed and motivated both paid staff and volunteers to handle needs of 10- 30 animals.
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Supervised care of up to 5 employees 10 to 30 animals (depending), including preparing food, cleaning and sanitizing enclosures, and administering important medicine to animals.
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• Handled all animal intakes, conducting basic medical health exams.
• Held dept meetings to discuss operational changes and implement new policies.
• Conducted new hire interviews and follow ups with potential new hired/work interviews etc.
• Ability to properly and safely restraint animals during medication procedures. MATTEL INC. / FISHER-PRICE El Segundo, CA
May 2017 - February 2018
Corporate Security Officer
• Monitored and authorized employee and guest access to guard against theft. Reported daily activities, incidents, audits, safety repairs and irregularities including equipment and property damage, theft and the presence of unauthorized persons.
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• Conduct interior patrols on all floors 15 stories.
• Conduct exterior patrols.
Dispatch officer duties includes monitoring cctv surveillance cameras, checking all floors including parking garages.
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• Access control, issuing visitor badges and check-in process for guests and vendors.
• Conduct vehicle inspections prior to use of company vehicle.
• Taking company vehicles for maintenance oil changes etc.
• Conduct vehicle patrols on all properties on campus. Allied Universal Gardena, CA
January 2014 - February 2018
Security Supervisor
• Detained unauthorized individuals and escorted off property.
• Guided team members on how to respond effectively to different scenarios. Secured personnel and premises by inspecting buildings, patrolling property interior and exterior, monitoring surveillance cameras.
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• Provide friendly and professional assistance to employees, visitors and vendors. Conduct training exercises for different scenarios implemented new security protocols to prohibit trespassing and increase safety.
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• Write daily activity reports / incidents occurring daily.
• Report any property damages to property management.
• Conduct inspections on fire extinguishers reporting if they are expired.
• Oversee scheduling and provide accurate Security coverage for all upcoming events. Target Distribution Center/ Securitas Shafter, California February 2010 - November 2013
Front Desk Receptionist/ Security
• Handled multi-line phone system, directing calls to appropriate departments.
• Utilized problem-solving skills to address and resolve guest complaints effectively.
• Greeted visitors and provided general information about organization.
• Provided exceptional customer service, resolving guest issues promptly. Responded promptly to email inquiries from both internal staff members and external clients.
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• Enhanced security by monitoring visitor access and issuing badges.
• Trained new front desk staff on company policies and procedures.
• Managed petty cash transactions, including reimbursements and expense reports.
• Coordinated appointment scheduling for clients and staff.
• Upheld company standards and policies with professionalism and integrity.
• Managed mail, packages and courier deliveries in and out of office.
• Kept lobby organized, neat and stocked with reading material.
• Helped guests with individual needs, offering information and assistance with issues.
• Upheld office security standards, checking in guests and issuing badges. XEROX/ Security Bakersfield, California
March 2006 - April 2013
education
personal information
additional information
language
Lobby Receptionist/Security Monitored CCTV cameras, Complete Daily Activity Reports, Enforce company policies and verify employee status. Access control, ensure all employees wear I.d. badges, check in all visitors and vendors . Conduct bag inspections on all employees entering facility. Answer mulit-line phones, light clerical duties. Conduct foot patrols in both call centers Financial Aide/ and Boost Mobile, Xerox Depts. Escort vendors to and from Electrical Rooms and IT Phone communications rooms.
Some college - Medical Billing & Coding
Nova institute if health technology, Whittier, CA
April 1998
Some college - Basic studies
Leuzinger High School, Lawndale, CA
June 1994
Willing To Relocate: Anywhere
Kennel technician @ SPCA Honolulu Hawaii., Up to 2 hours of walking all dogs in facility., Assist with adoptions at shelter., Cleaned cages in accordance with health code requirements and to ensure sanitary environment for animals., Assist under supervised employees with food preparation for animals.
English
only
- Advanced Spanish - Conversational
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