Experienced Administrative Support & Office Manager
Resume:
Nelofar Fazel
Waldorf, MD **603
More than 20 Years’ experience of administrative support for business owners, department managers, and account executives. Thriving in a fast paced environment that requires organizational skills, efficiency and ability to simultaneously manage multiple projects while ensuring consistent customer satisfaction at all times.
Key Strengths include:
Accounting & Financial Affairs
Ability to learn new software quickly
Time & Task Management
Adaptable/Dependable
Proficient MS Office, Excel, outlook, QuickBooks
Outstanding Attention-to-details
Strong Verbal and written communication
Experience
June 15, 2023-current Lendmark Financial Services LLCCC Loan Consultant II
Greet, assist and solicit individuals in person and by phone calls
Approve loans up to established lending limits and complete loan closings
Process payment, distribution, and make recommendations regarding loan approvals
Handle account activities related to collection account
Operate cash drawer, process bank deposits, maintain records and balances
Actively market all branch products and services
December 19, 2022 - April 15,2023 Law office of Farmer and Klopfer Receptionist
Greet clients, visitors and direct them to the appropriate personnel
Answer phone calls and transfer them to the appropriate person or department
Proactively pursue settlement strategies
Schedule appointments and manage calendars for attorneys and staff
Coordinate meetings and conferences
Assemble, organize, and itemize clients medical bills
Assist with clerical duties such as data entry, filing, and photocopying
Dec 2021 -Dec 2022 Macy’s Sales Associate
Providing customer service in Jewelry & Watch Complex
Demonstrating product knowledge to customers, assisting with purchases using their device and inform customers about promotional events
Performing all aspects of fulfillment process for online and store pick-up orders
April 2018 - May 2019 Cyprus Air Entry- level Accounting Entering Invoices and Payment in QuickBooks
Updating customers Monthly Maintenance transactions
Auditing truck payment/fuel expense/toll etc.
Renewing county License
Dec 2017-March 2018 Southern Maryland Oil Sales Lead Generator
Provide lead for the sales team
Marketing product (Lennox)
Scheduling apt.
Nov 2015- Nov 2017 JC Penney's Sales Associate
Helping customers choose the product at the custom design window department.
Meeting sale goals
Organizing the Department
Sept 2004 Feb 2013 Quizno’s Sub Owner Operator/Accounting Clerk
Managed the daily operation of the business
Audited and physically counted the inventory on a weekly basis
Keeping track of payroll
Responsible for entering new hires, rate changes and other changes into ADP workforce
July 2003 - June 2004 Metropolitan Craftsman Accounting Clerk
Responsible for billing customers accurately and on a timely basis
Reconcile bank statement using QuickBooks
Applied cash applications
Made collection calls of a daily basis on items over 60 days and over
August 2000 - Sept 2001 Wells Fargo Teller
Balanced cash accurately every night
Assisted customers with their Banking transaction needs
Responsible for credit card payment, cash advance, and cashier checks transactions
EDUCATION:
-Completed three years of college at California State Hayward University
-AA Degree in Marketing
-Certification of Cosmetology
Reference: Available upon request
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