Operations Team Lead with 4 Years Experience

Keonna Gunn

Birmingham, AL *****

**********@*****.***

+1-205-***-****

Professional Summary

Experienced supervisor with 4 years of leadership experience in Birmingham, AL. Proven ability to manage teams, streamline operations, and drive performance in fast-paced environments. Work Experience

Team lead

Walmart-Birmingham, AL

January 2021 to February 2025

1. Help manage shift schedules and break coverage. 2. Ensure proper execution of company policies, procedures, and safety standards 3. Ensure excellent customer experiences by maintaining a clean, organized, and well-stocked department.

4. Provide direction, delegate tasks, and ensure completion of daily assignments. Education

High school diploma

Skills

• Microsoft Windows Server

• Customer Service

• Computer Operation

• Cold Calling

• Network Support

• Help Desk

• Operating Systems

• Technical Support

• Computer Networking

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