IT Support & Web Development Specialist

MARK ANGELOU EGAM IDUSMA, CpE

Abu Dhabi, UAE +971-**-***-**** **********@*****.***

Thamama Rd,Al Dhannah City, Abu Dhabi, UAE

Portfolio: https://makoyportfolio.vercel.app GitHub: https://github.com/makoy419226 Date of Birth: July 26, 2002 Visa Status: Residence Visa PROFESSIONAL SUMMARY

Entry-level IT professional and Computer Engineering graduate with hands-on experience in full-stack web development, technical troubleshooting, and customer support. Built a full-stack laundry management system for a real business workflow using React, TypeScript, Express.js, PostgreSQL, and Drizzle ORM. Fast learner with strong problem-solving skills, adaptability, and a growing foundation in software development and IT operations. CAREER OBJECTIVE

To secure a Junior Developer, IT Support, or Operations Coordinator role where I can apply my technical background, continue learning through hands-on work, and contribute to efficient business operations. TECHNICAL SKILLS

• Frontend: React, TypeScript, Tailwind CSS, Vite, responsive UI development

• Backend: Node.js, Express.js, REST API development, Zod validation

• Database & Tools: PostgreSQL, Drizzle ORM, Excel reporting, PDF document output, GitHub

• IT Support: Troubleshooting, hardware and software installation, basic system administration

• Other Strengths: Documentation, client communication, customer support, Python fundamentals,Git version Control RELEVANT PROJECT EXPERIENCE

Liquid Washes Laundry Management System

Full-Stack Web-dev Project

• Built a full-stack laundry management system for a UAE-based laundry business using React, TypeScript, Tailwind CSS, Express.js, PostgreSQL, and Drizzle ORM.

• Developed modules for order intake and tracking, client management, billing and payments, inventory, daily sales reports, incidents, and delivery workflow.

• Implemented role-based access for admin, counter, section, and driver users, plus public order tracking and staff productivity support.

• Connected frontend and backend logic through REST APIs and shared schema validation to support more

accurate data entry and smoother daily operations.

• Added printable billing and report outputs together with business data tools for monitoring orders,

payments, and sales activity.

WORK EXPERIENCE

IT Daily Task Support / Web Development Middle

Class Tourism January 2026 - Present

- Supported daily IT-related tasks, basic technical troubleshooting, and routine digital operations for business needs.

- Assisted with web development tasks and

website-related updates to support company

operations.

Computer Technician B & J Computers, Totolan,

Dauis, Bohol 6 Months

• Assisted with computer repair, maintenance, and

troubleshooting.

• Performed hardware diagnostics, basic repairs, and software installation.

• Supported daily technical operations and responded to customer inquiries

EDUCATION

Bachelor of Science in Computer Engineering Bohol Island State University June 2025 TVL Track in ICT (Computer Programming) Cristal-E College March 2020 Development Program in Computer Literacy Training (Module 2) ComTech Resources February 2016 CERTIFICATIONS

• Computer Literacy Training (Module 2)

• Technical-Vocational-Livelihood Track in ICT with specialization in Computer Programming

• Bachelor of Science in Computer Engineering

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