Senior Operations Manager

Sean Gamble

Portland, OR Phone: (XXX) XXX-XXXX Email: ****.*****@*******.***

Professional Summary

Operations and people-focused leader with 15+ years of experience building high-performing teams, driving operational excellence, and implementing scalable systems. Proven track record in workforce planning, training development, and cross-functional leadership. Adept at improving employee lifecycle processes, enhancing engagement, and aligning workforce readiness with business goals. Core Competencies

• Workforce Planning & Talent Pipeline Development

• Recruiting, Onboarding & Training Systems

• Employee Engagement & Retention Strategies

• HR Compliance & Policy Development

• Process Improvement & Operational Scaling

• Team Leadership & Performance Management

• Data Analysis & Workforce Metrics

• Cross-Functional Collaboration

Professional Experience

Operations & Inventory/Fulfillment Manager

Confidential Company Portland, OR

• Led hiring, onboarding, and training of operations staff across inventory and fulfillment teams.

• Built and improved systems for workforce planning, inventory control, and production scheduling.

• Managed supervisors and cross-functional teams, ensuring accountability and performance consistency.

• Developed SOPs and training programs to improve employee readiness and reduce onboarding time.

• Partnered with leadership to align staffing levels with operational demand and growth targets.

• Tracked KPIs and workforce metrics to drive continuous improvement and decision-making.

• Ensured compliance with workplace policies, safety standards, and labor practices. Operations Director

Previous Organization

• Oversaw multi-functional teams, including recruiting, training, and operations staff.

• Designed and implemented scalable systems to support company growth and workforce expansion.

• Improved employee lifecycle processes, increasing retention and engagement.

• Managed employee relations issues, ensuring timely and consistent resolution.

• Collaborated with executive leadership to develop long-term workforce strategies. Education

Relevant coursework and professional experience equivalent to a degree in Business, Operations, or Human Resources.

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