IT Help Desk & Networking Associate
Resume:
OPEN SQUARE
Seattle, Washington
Maintaining an accurate inventory of all IT hardware assets, including computers, laptops, servers, printers, and peripherals. Tracking the location, condition, and specifications of hardware items.
ZUHRUDDIN ZUHOOR
**************@****.***
10433 se Kent Kangley rd.
SKILLS & KNOWLEDGE
• Networking Fundamentals
• Routing & Switching
• Network Security
• Help Desk Support
• Configuration Management
• Troubleshooting
• Tools & Technologies
• Network Administration
• PC Decommission Management
• Troubleshooting Network Issues
• Remote Troubleshooting
• Virtual Machine Operation
• Operating Systems
• Update Configurations
• Microsoft Azure
• Hardware Replacement
• Technical Support and Assistance
• VPN Configurations
PROFESSIONAL SUMMARY
Detail-oriented Computer Networking graduate with knowledge of LAN/WAN technologies, network protocols, and basic cybersecurity practices. Experienced in configuring routers and switches, diagnosing network issues, and implementing security controls in simulated environments. Seeking an entry-level networking or IT role to support infrastructure stability and security. Help Desk Support, Allied Universal 09/2024 - Current Acting as the first point of contact for reporting suspected security incidents. Monitoring CCTV and alarm systems.
Maintaining access control and visitor management. Responding to incidents following protocols.
Conducting routine patrols and reporting security vulnerabilities. WORK HISTORY
EDUCATION
Green River College
Bachelor Of Science in
Cybersecurity & Networking
2019-2024
Auburn, Washington
Academic Lab Experience
Hands-on labs
Clear technical understanding
Willingness to learn
AFGHANYAR CONSTRUCTION COMPANY
IT Support
Jun 2014 – Nov 2017
Diagnosing and resolving hardware and software issues reported by end-users. Troubleshooting problems related to computers, laptops, printers, and other IT equipment.
Responding to and logging IT support requests via phone, email, or ticketing systems. ACCL (CONSTRUCTION COMPANY)
Technical Support
May 2012 – Jun 2014
Troubleshooting hardware, software, and network issues. Providing technical assistance and escalating complex issues.
Responding to customer inquiries, ensuring timely, accurate service. System Maintenance: Regularly performing tasks, monitoring system performance, and adhering to standard operating procedures
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