Versatile Operations and Data Entry Professional
Resume:
Steve P. Pesch
Amarillo, TX 79109
**********@*******.***
Systems and Software Skills
Microsoft Office software (Excel, Word, PowerPoint and Outlook)
Education
University of North Texas
Bachelor of Arts in Psychology
Minor in Marketing
Collin County Community College
Associate of Arts
Professional Experience
United Supermarkets 3/2018 – 11/2024
Fry Cook
Worked as the evening fry cook for United Supermarkets
Prepare meals; using fryers, steamers, ovens and smokers
Nightly duties consist of floor washing and dish washing
Assistant Produce Manager
Stock produce and vegetables
Supervise staff on daily tasks, order products as needed. Interview and screen applicants
Write and input following weeks schedules.
Dearborn National (Blue Cross Blue Shield) 5/2017 – 12/2017
Data Entry Processor
Entered dental claims
Variable Annuity Life Insurance Company (VALIC) (AIG) 1/2010 – 12/2016
Account Adjustment Unit team member
Began as a temporary employee on the loans team as a data entry team member; was shortly hired on full-time there-after and advanced to the distributions team
Promoted to the Account Adjustment Unit team (AAU) in 2013 correcting external and internal processing and accounting mistakes
Barnes and Noble 9/2005 - 10/2008
Book Seller / Customer Service
Provided service and expertise to customers in their search for specific books, CD’s and DVD’s
Ran cash registers, ordered products and recommended titles
Trained new hires and assisted in store opening and closing recovery
Braum’s Ice Cream 5/2003 - 1/2005
Assistant Manager
Manage all customer orders to ensure the high standards for customer satisfaction
Responsible for all management duties during high traffic times
Manage and train staff in daily operations
Verify all orders always met health codes
Opened and readied store for daily operations
Blockbuster Video 6/1999 - 1/2003
Assistant Manager
Manage daily operations of the store; delegated assignments to personnel for business day’s operations; wrote the weekly shift schedules for employees and trained new hires
Provide customer service and resolved disputes over clients account balances and fees they incur through the company’s rental policies
Prior experience available upon request
Military Experience
United States Army
Infantry Soldier
Honorably Discharged
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