Creative Entrepreneur in Faith-Based Personal Development
Resume:
Jessica Wingfield
Covington, LA ***** +1-985-***-**** *******.*********@*****.********.*******
Professional Summary
Experienced Healthcare Professional with a Diverse Background Dedicated healthcare professional with over 20 years of experience in patient care, including roles as a server, medical assistant, CNA, restorative aid, and ward secretary. Proven ability to provide compassionate and efficient care in both hospital and home settings. Skilled in patient interaction, medical administration, and team collaboration. Seeking a challenging role to leverage my extensive experience and contribute to a positive patient outcome. Willing to relocate: Anywhere
Work Experience
Relay Agent
Relay Remote
January 2026 to Present
I post content for on social media for companies and brands Delivery Driver
Menu express Covington, LA
December 2022 to Present
• Role: Food Delivery Courier
• Description: Deliver food orders from restaurants to customers using a company-provided app. Ensure accurate and timely delivery of orders while maintaining excellent customer service. Caregiver for Elderly
Self employed Covington, LA
September 2018 to July 2020
• Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
• Assisted with activities of daily living (ADLs) such as bathing, grooming, dressing, and toileting
• Monitored vital signs including blood pressure, pulse rate, temperature, and oxygen saturation levels
• Documented patient observations accurately and timely in accordance with established protocols
• Escorted patients to medical appointments or social outings while ensuring their safety at all times
• Performed light housekeeping duties including cleaning, laundry, meal preparation, and grocery shopping for clients Server
Steak N Shake Covington, LA
August 2016 to January 2020
Worked as a server waiting tables at casual dining experience but we serve customer as a waitress fix them drinks take orders..make sure the guest is happy.
Server
Chili's Grill & Bar Mandeville, LA
January 2017 to September 2018
Took customers orders while sat and ate lunch or dinner Server
Isabella Pizza Covington, LA
January 2017 to April 2017
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to provide detailed recommendations to customers
• Maintained cleanliness and organization of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of meals to guests
• Managed cash transactions accurately by processing payments, providing change, and reconciling receipts at the end of each shift
• Collaborated with bartenders to create specialty cocktails based on customer preferences for enhanced dining experience
• Coordinated with host/hostess team to manage waitlist efficiently during peak hours while ensuring optimal guest flow
• Supported fellow team members during busy periods by assisting with tasks such as refilling condiments or running food orders when necessary
Housekeeper
Robins cleaning service Covington, LA
October 2015 to April 2016
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
• Responded promptly to client's inquiries or concerns regarding housekeeping services, resolving issues effectively
• Assisted with the training of new housekeeping staff members on proper cleaning techniques and client's confidentiality policies
• Adhered strictly to confidentiality guidelines when entering home of client Server
Buffalo Wild Wings Covington, LA
March 2015 to April 2016
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
• Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
• Contributed ideas for improving overall efficiency in the restaurant operations such as streamlining order-taking process or optimizing table turnover time
DSW Worker
Acumenf fiscal agent
February 2014 to March 2016
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
• Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed Server
Italian Pie
April 2014 to February 2015
Server
Steak N Shake Covington, LA
January 2012 to December 2014
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Maintained cleanliness and organization of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of meals to guests
• Managed cash transactions accurately by processing payments, providing change, and reconciling receipts at the end of each shift
• Effectively handled customer inquiries, concerns, or complaints in a professional manner to ensure guest satisfaction
• Implemented upselling techniques resulting in an increase in average check size by %
• Maintained knowledge of food safety regulations and implemented proper handling procedures for safe food service Substitute Teacher K-12
St. Tammany Parish School Board Covington, LA
April 2003 to May 2011
I love working as a substitute teacher but I went to work as a server for a little while but it was too long and they put a freeze on hiring anybody knew I am well certified and qualified to be a school teacher they just won't let me back in with the freeze that they had
Education
Google AI analytics (Certificate)
Coursera Remote
September 2024 to September 2024
Digital Marketing (Digital marketing)
July 2023 to August 2023
Upper secondary education
Certified medical assistant
Delta community college
Skills
Retail sales Computer literacy Authoritative Senior care Customer service Computer operation Negotiation Microsoft Office English Cash handling Classroom experience Computer skills Substitute teacher Documentation review Typing Writing skills Delivery driving Office experience CPR Childcare Serving Sales Organizational skills Management Orthopedics Driving Nursing Cash register Teaching Outgoing Phone etiquette Basic math Catheter Care
Certifications and Licenses
Driver's License
Additional Information
Authorized to work in the US for any employer
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