Lianne Pettit Phoenix AZ *****
253-***-**** ************@*****.***
Education Grand Canyon University – Phoenix, AZ
Bachelor of Science in Psychology, Emphasis in Counseling for Substance Abuse and Addiction
Graduation Date: April 2025
Currently enrolled in my Masters of Social Work Program at Grand Canyon University
Professional Experience
Action Behavior Centers 2025-Present
Provide one-on-one ABA therapy to children ages 13 months–7 years on the autism spectrum, implementing individualized treatment plans designed by BCBAs
Utilize evidence-based behavior intervention strategies to reduce maladaptive behaviors and increase communication, social, and daily living skills
Collect and maintain accurate session data, behavior tracking, and detailed documentation in compliance with insurance, clinical, and company standards
Collaborate closely with BCBAs, parents, and interdisciplinary team members to monitor progress and adjust interventions based on client needs
Support clients through transitions, potty training programs, and emotional regulation challenges using reinforcement and de-escalation strategies
Facilitate functional communication training by prompting and reinforcing manding, turn-taking, and appropriate peer/adult interactions
Implement behavior reduction protocols with consistency, professionalism, and compassion in high-stress or crisis situations
Build rapport with clients through pairing techniques, preferred activities, and play-based interventions to increase engagement and trust
Educate and communicate with caregivers regarding client progress, behaviors observed, and strategies for carryover at home
Balance multiple responsibilities in a fast-paced clinical environment while maintaining client safety, professionalism, and quality care
Black Rock Coffee Bar 2022 – 2026
Previously managed a $1.4M annual-revenue store while supporting the hiring, training, and opening of a new location
Led performance improvement efforts that moved the store from last in the company to the top 50% within 7 months
Interviewed 45 candidates, hired 17 employees, and led full onboarding and training within a 6-week launch timeline for a new location.
Managed daily operations in a high-volume, deadline-driven environment requiring a mastering of the skill, constant prioritization and follow-up
Spent the majority of each day communicating with individuals via phone, in person, and digital platforms, all while working on the floor directly with customers.
Counseled team members through policies, expectations, performance concerns, and next steps with clarity and empathy
Identified barriers to success and implemented coaching or intervention strategies to improve engagement and retention
Maintained accurate documentation, scheduling, and records to ensure compliance with company procedures
Monitored performance metrics, addressed gaps, and followed up consistently to ensure progress
Partnered cross-functionally with leadership, HR, and support teams to resolve issues and meet organizational goals
Volunteer Involvement
Foster Care Resource Center Volunteer
Assisted with providing essential resources and support to foster children and families.
Engaged with children in activities to promote emotional and educational growth.
Engaged in events for the community to provide resources in a fun and supportive way
Boys and Girls Club Volunteer
Mentored youth from diverse backgrounds, supporting accountability, personal growth, and goal setting
Helped maintain a structured and supportive environment focused on consistency and development
Memberships & Affiliations Member, Arizona Psychological Association
Skills & Certifications
Strong interpersonal and communication skills
Highly Trained in Excel, Word, PowerPoint,
Navigating Policies, and Procedures
High Volume Phone & Email Communication
Fluent in American Sign Language