Restaurant Server with CNA Candidate, Rockford, IL

Jasmine Lancewicz

Rockford, IL ***** +1-815-***-**** ************@*****.***

Professional Summary

I am also in the middle of taking CNA classes and will be graduated October 29th, 2025. Work Experience

Server

Buffalo Wild Wings Rockford, IL

December 2024 to February 2025

• Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings

• Consistently earned XX% positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service

• Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction

• Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables

• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed

• Provided recommendations on menu items based on customer preferences and dietary restrictions

• Adhered to all food safety regulations to ensure the health and well-being of customers

• Communicated effectively with team members to coordinate table assignments for efficient seating arrangements

• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience

• Managed inventory levels of supplies such as napkins, utensils, condiments etc. ensuring availability during peak hours

• Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service

• Developed strong product knowledge including ingredients used in dishes allowing me provide detailed information about menu items

• Assisted in the setup and breakdown of dining areas for special events, ensuring a seamless transition between services

• Collaborated with kitchen staff regarding special requests or dietary restrictions to ensure accurate and timely preparation of meals

• Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency Dietary Aide/Cook

Grand Regency Rockford, IL

March 2024 to September 2024

• Prepared and cooked a variety of dishes, ensuring high quality and presentation standards

• Followed recipes and portion control guidelines to consistently deliver delicious meals

• Managed food inventory, minimizing waste and optimizing cost efficiency

• Maintained a clean and organized work area, adhering to sanitation regulations

• Collaborated with kitchen staff to coordinate meal preparation and ensure timely service

• Adapted menus based on dietary restrictions or customer preferences

• Received XX% positive feedback from customers for exceptional taste and presentation of dishes Warehouse Worker

UPS Rockford, IL

November 2020 to March 2021

• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging

• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders

• Collaborated with team members to optimize workflow efficiency and meet daily production goals

• Safely stored hazardous materials according to OSHA regulations and company guidelines

• Assisted in the training of new warehouse employees on proper procedures for handling materials and operating equipment

• Maintained a clean and organized work area to promote safety and productivity

• Assembled product components using hand tools or machinery as required by job instructions

• Demonstrated strong problem-solving skills by resolving inventory discrepancies quickly and accurately

• Closely followed all safety protocols when handling heavy machinery or working at heights

• Leveraged knowledge of different material types (e.g., fragile items) to ensure appropriate handling techniques were used

• Maintained compliance with company policies regarding security measures for high-value merchandise Cashier

Arby's Rockford, IL

June 2019 to September 2019

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns

• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly

• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed Subway Sandwich Artist

Subway Rockford, IL

March 2019 to September 2019

• Prepared and assembled sandwiches according to customer specifications, ensuring accuracy and efficiency

• Maintained cleanliness and sanitation standards in food preparation areas, following health and safety regulations

• Handled food products safely by following proper storage procedures and expiration date monitoring

• Managed inventory levels of ingredients and supplies to ensure availability during peak hours

• Operated cash register accurately for order processing, handling payments, and providing change to customers

• Provided exceptional customer service by greeting customers, taking orders, and answering inquiries about menu items

• Collaborated with team members to maintain a smooth workflow during busy periods

• Adhered to portion control guidelines when adding toppings, condiments, or sauces on sandwiches

• Resolved customer complaints or concerns promptly while maintaining a positive attitude

• Assisted in training new employees on sandwich preparation techniques and company policies

• Consistently achieved XX% accuracy rate in fulfilling customer orders without errors

• Maintained knowledge of current promotions or special offers to upsell additional items at the point of sale

• Managed high-volume production demands while maintaining quality standards

• Ensured accurate labeling of prepared sandwiches for easy identification by customers or delivery personnel

• Suggested modifications or alternatives based on dietary restrictions or preferences communicated by customers

• Maintained a clean work area throughout the shift by regularly sanitizing surfaces and equipment

• Increased customer satisfaction ratings through friendly interactions and attentive service Skills

Beverage preparation Attention to detail Load & Unload Teamwork Customer service Materials Handling Restaurant experience Quality Inspection Warehouse Experience Certifications and Licenses

ServSafe Alcohol Certification

Contact this candidate