Administrative Clerk & Program Support Specialist Resume
Resume:
KERMIT FRANKLIN
**************@******.***.***
Employment Chronology:
Administrative Clerk
Core Civic, 2/2026-Present
Administrative duties assisting the F.B.I., U.S. Marshals, and Immigration and Customs Enforcement with detainees relating to work pay for kitchen work and porter work.
Assist Chief Warden and Chief of Security with clerical work, including typing, general office duties, and maintain confidentiality and security of detainee records in accordance with facility procedures.
Program Support Specialist
HHS/Food & Drug Administration, 5/2020-7/14/2025-GS-0301-09
Remote-Alameda, CA
Budget tracking evaluated special projects and research.
Purchasing, prepared special reports, and conducted data searches.
Time keeping, upkept policies, and identified policy changes.
State contact database/travel assistance, planned, and organized special projects. As an Operations Program Support Specialist (PSS) within the Division of Shellfish Sanitation (DSS), the position provides program support functions for both operational branches of the division. Functions are varied and primarily focus on the unit's logistical and administrative needs, with additional capacity to support ongoing initiatives and special projects as they arise. Typical areas of responsibility and duties include: Timekeeping · Conducts all timekeeping activities for 16 shellfish specialists: provides electronic timecards for each pay period via email; enters premium time earned; maintains files of signed FD211, CTT forms, and credit time requests; audits timecards against LES to ensure leave balances in ITAS and MyPay; ensures archival record management of time accrual for division staff within eCMS · Researched questions related to timekeeping and travel utilizing a network of colleagues, the timekeeper’s manual, and the travel manual. Purchasing and Travel · Research equipment requests to ensure the vendor is approved, and if not, suggest alternate sources or items that meet government purchasing requirements. · Completes PO requests and routes for signatures and submission. · Completes conference request forms and collects needed travel information from travelers to incorporate with the conference details. Routes for signatures and submission. · Completes SF182 training requests for conference registration fees or class fees and routes for signature and submission. · Trainees in CGE to assist with travel planning; however, most SS do their own TAs and vouchers. Customer Experience · Establishes and maintains effective working relationships with points of contact for areas within the scope of work (ITAS, P-card, travel card, FATA, etc.) · Assists other OSCP PSSs and Management Analysts and covers for them when they are on leave. · Responds in a timely and courteous manner to all questions posed and acknowledges completion of all tasks to individuals involved. · Attends all OSCP DSS Branch meetings and gives updates on any administrative issues of concern, and answers questions from SS and branch directors. · Prepares and provides presentations on updated procedures related to administrative tasks. Program Support
Election Assistant II, 2019-2020
LA Registrar County Clerk-Santa Fe Springs, CA
Managed over one hundred vote center accounts.
Approved over $50k in vote center funds.
Government Affairs Researcher (Internship), 08/2016-12/2016
Southern California Golf Association/Studio City, CA
Participated in public meetings on water shortages with Los Angeles County
Researched water issues and wrote newsletters to constituents.
Reviewed and wrote about water board issues.
Human Resources Consultant, 01/201-12-04/2016
Franklin group, Lancaster, CA
Lowered accident and injury rate by over 40%
Saved constituents 1.2 million/inputting IIPP.
Recruited talent for the company.
Consulted on development of employee training manual, employee handbook, IIPP, and OSHA compliance.
Legislative Aide, 12/2012- 09/2013
California State Assembly, Sacramento, CA
Researched policies and wrote legislation.
Managed Assemblyman's schedule and prioritized by importance.
Drafted bills, discussing the amendments with the party officials.
Monitored and evaluated the status of bill implementation.
HR Manager/Benefits, 09/2009 -12/2012
United Care, Inc., los Angeles, ca
Recruited, interviewed, and reviewed qualified candidates.
Conducted onboarding and terminations, and sexual harassment training.
Conducted benefits orientation of Health Care, Dental, and Optical
Implemented employee IIPP and OSHA standards.
Conducted FMLA, CRFA, LOA, and employee appraisals.
Updated compliance with COBRA, employment laws
Education
Master of Public Administration
Concentration: Public Policy
University of Southern California
Master of Arts in Organizational Behavior
Concentration: Organizational Behavior/Change
Phillips Graduate Institute
Bachelor of Science in Business Management
Concentration: Business Management/Economics
Pepperdine University
Certification and Interest
Data Science Certificate, UCLA
Organizational Leadership and Change, Harvard Business School
Diversity, Equity, and Inclusion, USF Corp Training
City/County Government Management, USC
Executive Leadership/Cornell University
Leaders of Learning/Harvard University
Introduction to Family Engagement in Education/Harvard University
Emotional Intelligence/Collaborative growth, LLC
professional Skills
HRIS, PeopleSoft, ADP, MS Office 365, Excel, Outlook, PowerPoint, Pay Expert, EZ Labor, Benefits/Payroll, Employee Relations, Job Analysis, Team Building, Legal Issues & Compliance, Recruiting, Customer Service Skills
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