Part-Time Customer Service & Operations Associate

Randall Maguire

North Andover, MA )**** 617-***-**** **********@*******.***

Summary

From 2019 to 2023, During that time I had two knee replacements which were a Service Connected Injury and then retired and decided to go back to school and I received my Dietary Management Certificate along with a Certificate in Food Safety .

I started working while in High School at a Tool Rental Company with my Father ( United Rent-All,Bayshore,N.Y. there I learned how to use different types of Machinery and acquired basic Mechanical skills along with working together with others .

I worked for a Landscaping Company in Bayshore N.Y. -Roland P. Mennella Landscaping,there I did Landscape Construction,lrrigation Systems,Planting,Tree Work running Heavy equipment .

Selved in the US Coast Guard conducting various Jobs as a Lighthouse Keeper,performed Search & Rescue as an EMT [crewman I Heavy Weather qualified IMechanic/ qualified as a Federal Law Enforcement Officer [conducted Safety Inspections on Boats and ships / Supervised a lifeboat Rescue Station in Newburyport,Massachusetts as an OOD . Employed at the US Postal Service until my retirement,l am a Veteran (DAV ) and I have a strong work ethic,committed,responsible, trustwothy, work well with others. I believe I can be an assett with the right company .

I believe my years of Diverse

Skills

Distribution Services

Training & Development

• Shipping and Receiving Proficiency

People Skills

• Strong Organization Skills

Customer Service

• Team Collaboration

Conflict Resolution

Computer Skills

Organizational Skills

• Critical Thinking

Maintenance & Repair

• Good Work Ethic

Friendly, Positive Attitude

Use

Problem Resolution

Planning & Organizing

Flexible Schedule

Supervision & Leadership

Active Listening

•Reliable & Trustworthy

•Team Building

Work Experience

Team Management

August 2023 to Present

Haverhill Pavilion Behavorial Health Hospital

Maintaining the Hospital Grounds,interior of the Hospital,assisting Staff and safety of patients when needed as a Maintenance Technician .

June 1989 to

USPS

March 2019

North Reading, MA

Mailhandler

•Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.

•Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

•Prioritized and organized tasks to efficiently accomplish service goals.

•Juggled multiple projects and tasks to ensure high quality and timely delivery.

•Demonstrated leadership by making improvements to work processes and helping to train others.

•Provided excellent service and attention to customers when face-to-face or through phone conversations.

January 1979 to

Us Coast Guard

July 1985

Boston, MA

Petty Officer Second Class

•Assisted with equipment maintenance and repair.

•Completed daily reporting to inform supervisors of work completed or incidents.

•Worked with higher-ranking officers to acquire new skills and knowledge.

•Identified areas for improvement and suggested measures to increase performance and productivity.

•Observed strategic planning for combat and tactical missions.

•Oversaw assigned crew tasks, monitored progress and verified completion. Trained and supervised personnel in daily operations.

•Maintained thorough knowledge of safety and emergency procedures.

•Utilized on-board navigation and off-ship landmarks to guide vessels.

Managed workers in ship, aircraft or vehicle-related maintenance and operations. Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.

•Requisitioned, received, stored and documented unit equipment and supplies.

•Led operational planning teams to address field and base concerns with minimal delays.

•Tested, repaired and updated equipment systems and components to meet current and expected demands.

•Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.

•Managed administrative needs of group, including recordkeeping and report writing, with team of [Number] [Job title]s.

Education and Training

May 2022

Northshore Community College

Danvers, MA

Foods, Nutrition, And Wellness Studies

Dietary Management Certificate,Servsafe Certification

June 1975

Babylon Junior-Senior High School Babylon, NY

High School Diploma

Contact this candidate