TANYA
ELLISON
*****.***********@*****.***
Chesapeake, VA 23324
Online Profile
SKILLS
I'm
Warehouse safety
Order picking
Pallet jack operation
Punctual and reliable
Shipping and receiving
Invoice reconciliation
Inventory and reclaim management
EDUCATION
Craven Community College
New Bern, NC • 05/2026
Associate of Applied Science: Business Administration
Air Traffic Control School
Pensacola, FL • 09/1998
Air Traffic Controller
PROFESSIONAL SUMMARY
Dynamic professional with extensive experience at Harris Teeter, excelling in inventory management and shipping operations. Proven ability to enhance logistics efficiency through effective communication and problem resolution. Skilled in pallet jack operation and committed to maintaining safety standards, while fostering strong vendor relationships and ensuring timely delivery of goods.
WORK HISTORY
Harris Teeter - DSD Receiver
Virginia Beach, VA • 08/2024 - Current
Received and processed incoming deliveries efficiently, ensuring accurate inventory management.
Operated electronic pallet jack and other warehouse equipment safely to streamline logistics
Achieved swift resolution of shipment discrepancies by promptly communicating concerns to vendors and following up until resolved.
Conducted CAO-related activities, stocking, and rotating cigarette cartons.
Processed reclaims and returns to vendors and warehouse personnel
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Processed required paperwork to expedite handling of shipped and received goods.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Upheld safety standards within the warehouse, minimizing accidents and ensuring compliance with OSHA regulations.
Teeth Obsessed - Personal Assistant
Virginia Beach, VA • 08/2023 - 09/2024
Managed executive calendars, scheduling appointments and coordinating meetings
Streamlined office processes by implementing digital tools for document management and task tracking.
Handled confidential information with discretion, maintaining trust and integrity within the organization.
Supported event planning efforts, coordinating logistics to ensure successful execution of corporate functions.
Oversaw personal and professional calendars and coordinated appointments for future events.
US Airways - Customer Service Manager
New Bern, NC • 03/2012 - 08/2015
Led customer service team in resolving complex passenger issues, enhancing overall satisfaction.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Assisted with pricing questions, inventory availability and changes to existing order and flight information.
Increased team productivity by providing ongoing training and support to customer service representatives.
Reduced customer complaints by proactively identifying and addressing common issues.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Responsible for cash drawers of representatives, petty cash draw and closing cash drawers.
US Navy - Air Traffic Controller
09/1998 - 09/2003
Managed air traffic operations ensuring safe and efficient aircraft movement in high-pressure environments.
Coordinated communication between pilots and ground personnel to maintain operational integrity.
Utilized advanced radar systems to track aircraft positions and prevent potential conflicts.
Monitored compliance with FAA regulations, contributing to national airspace safety standards adherence.
Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
Provided accurate weather updates to pilots, enabling informed decisions regarding flight paths and potential hazards.
Researched continually to stay up to date on new FAA rules and policies.
.
#HRJ#29309c23-8880-4c2f-adb7-5504f76b6a59#