MAREKHI
ALTUNASHVILI
Tskneti, Tbilisi, Georgia
****************@*****.***
Data Entry & Analytics Professional with
a 10-year background at zooplus. Expert
in maintaining high-volume KPI reports
and logistics data with 100% accuracy.
Highly proficient in Excel and remote
workflows, dedicated to streamlining data
management and operational efficiency.
Operations & Logistics
High Level Of Accuracy
Attention to Detail
Claim Resolution
Analysis and creative solution to
challenges
Reporting & Analysis
Multilingual Communication
Microsoft Office
Remote Work Proficiency
Adaptability
Skills
About Me
Contact
Data entry specialist
2011 - 2015
2024 - Present
Manage lost parcel analytics for 10+ European markets, transforming dashboard data into structured Excel reports while coordinating logistics claims and partner feedback. Collecte, organize and enter operational data into KPI tracking files to monitor business performance and ensure data accuracy. Created and launched promotional campaigns for the FR and BE shops, managing visual setup, content, pricing, and go-live execution
Led comprehensive support operations for French-speaking clients, responsible for managing complex claims, providing detailed order tracking information, and resolving multifaceted technical and logistics issues to ensure superior service delivery. 2025 - 2026
2021 -2025
2016 -2018
Experience
Education
Bachelor of French Studies
ILIA STATE UNIVERSITY
Data Analyst
Data Entry Specialist
Shop Manager
Customer Service Representative
Zooplus
Master of Applied Languages and International
Relations
ILIA STATE UNIVERSITY 2015 - 2018
2016 - 2017
Erasmus+ Exchange Program in European
Studies & Civilization
Université de Montpellier Paul-Valéry III
Zooplus
Zooplus
Zooplus