Results-Driven Executive Virtual Assistant Candidate

Results-driven Sales and E-commerce Specialist with strong experience in sales, customer

service, and administrative support. Proven ability to increase sales by 40% within the first year through strategic campaigns and data analysis. Skilled in managing online stores, handling high- volume orders, resolving customer concerns, and supporting business operations remotely with efficiency and accuracy.

JORUZ PPC Trading – Lazada E-Commerce

Cavite City, Philippines Jan 2018 – Present

• Increased online sales by 40% within the first year through effective campaigns

• Managed 50–100+ daily orders, ensuring accurate and timely fulfillment

• Responded to customer inquiries within 24 hours, maintaining strong satisfaction

• Handled complaints and resolved issues efficiently

• Analyzed sales data using Excel and Google Sheets to improve performance

• Coordinated logistics, suppliers, and inventory management

• Designed promotional materials using Canva

• Executed campaigns to boost traffic and conversions Kimbells Pack, Inc.

Quezon City, Philippines Jul 2008 – Jan 2018

• Led and trained sales team to consistently achieve targets

• Contributed to Research & Development for product improvement and innovation

• Managed and resolved customer complaints to improve retention

• Maintained CRM database and customer engagement strategies

• Created marketing materials and social media content

• Conducted market research and competitor analysis

• Collaborated with teams to align products with customer needs Department of Agrarian Reform (DAR)

Quezon City, Philippines Jan 2009 – Aug 2017

Project Development Officer

• Provided administrative and documentation support

• Maintained accurate databases and reports

• Conducted training sessions and workshops

• Monitored project progress and prepared reports

OTHER EXPERIENCE

Philippine Airlines (Makati) – Legal & Ticketing (1 year) ABS-CBN – Research & Development (6 months)

EDUCATION

Bachelor of Science in Office Administration

1992 – 1996

TECHNICAL TOOLS

Canva • Microsoft Excel • Google Sheets • Shopify • Shopee • Lazada Seller Center CORE SKILLS

E-commerce Management (Lazada, Shopify, Shopee) • Customer Support • Email & Calendar Management • Social Media Content Creation • Data Entry & Research • Inventory & Order Management • Database Management • Team Coordination • Canva ADDITIONAL INFORMATION

Reliable internet connection and dedicated remote work setup

Strong attention to detail and ability to work independently

Contact this candidate