Mail Processing & Data Entry Specialist Resume

Faith McDaniel

Cedar Hill, TX 214-***-**** **************@*****.***

LinkedIn: https://www.linkedin.com/in/faith-mcdaniel-73173b45 Professional Summary

Detail-oriented Mail Processing and Data Entry Specialist with extensive experience in high- volume mailroom operations, claims processing, document imaging, and administrative support. Demonstrated ability to meet strict deadlines while maintaining accuracy and compliance with company policies and USPS regulations. Proficient in data entry (45+ WPM, 10-key), Microsoft Office (Excel), and mail extraction/imaging systems. Strong background in customer service, record management, and workflow efficiency. Core Skills

• Mail Processing & Sorting

• Data Entry (45+ WPM, 10-Key)

• Document Scanning & Imaging

• Claims Processing

• Microsoft Excel & Office Suite

• Compliance & Record Management

• Customer Service

• Administrative Support

• Inventory Management

• Quality Assurance

• Mailroom Equipment (OPEX, I-Tran, IMBL, Falcon)

• Problem Solving & Troubleshooting

Professional Experience

Mail Processor / Data Entry Clerk WebTPA – Irving, TX Feb 2025 – Present

• Process high-volume incoming mail, verifying checks and documents for accuracy and completeness

• Scan and index health claims, appeals, and financial documents using Kodak i4850 scanner

• Operate mail extraction and imaging systems (OPEX, I-Tran, IMBL, Falcon)

• Perform data entry and batching of transactions including invoices, checks, and coupons

• Ensure compliance with client instructions and internal processing guidelines

• Troubleshoot minor equipment issues to maintain workflow efficiency Administrative & Sales Assistant DFW Lifestyle Realty, LLC – Dallas, TX Feb 2023 – 2024

• Coordinated property showings and managed scheduling for clients and agents

• Prepared and reviewed contracts ensuring compliance with TREC regulations

• Maintained accurate records and documentation for transactions

• Acted as liaison between clients, brokers, and stakeholders Postal Specialist Frost Bank – Irving, TX Aug 2021 – Feb 2023

• Processed and distributed high-volume mail in accordance with USPS standards

• Operated postage and metering equipment ensuring accurate billing

• Managed mail pickups and deliveries using company vehicle

• Maintained inventory and ensured compliance with postal regulations Mailroom Coordinator Bank of Texas – Grapevine, TX Mar 2018 – Aug 2021

• Processed over 600+ pieces of mail daily with high accuracy

• Operated automated inserters and mailroom equipment

• Performed scanning, batching, logging, and verification tasks

• Met departmental KPIs and productivity standards consistently Transportation Specialist Roadrunner Services – Dallas, TX Dec 2016 – Aug 2017

• Scheduled transportation routes and assigned drivers

• Maintained logs, reports, and compliance documentation

• Implemented and communicated safety procedures

Education & Certifications

• Business Management Magnet High School – Diploma

• Aladdin Beauty College – Licensed Cosmetologist

• KD Conservatory – Completed Coursework

Additional Strengths

• Attention to Detail

• Reliable and Punctual

• Team-Oriented

• Ability to Work in Fast-Paced Environments

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