Customer-Focused Front Desk & Salon Support Specialist

Alyssa Pulliam

I love assisting customers in what they need. I always enjoy giving a helping hand to customers and my fellow staff. I always love interacting with new people and getting to know others. 2081 Habersham Circle Covington, Ga 30014 678-***-**** ********@*****.*** WORK EXPERIENCE

Puro rst of Gwinnett — Receptionist

Southern Way Salon — Receptionist

Salon Two-Thirteen — Assistant/Jr. Stylist

TJ Maxx — Coordinator

2019 to 2021, Snellville, Ga

Filed Paper and Paperless Invoices

Directed Customers to the Proper Department

Interacted with All Customers Calling

Entered data from paper invoices into client runner (numbers, names, etc) 08/2021 to 11/2021, Social Circle, Ga

Answer phone calls in a timely and professional manner Book appointments for multiple stylist

Clean stations, bathrooms, wash bowls, etc.

Swept hair after each client left the chair

Washed and folded towels/capes

Contacted next day appointments as a reminder for appointment 07/2022 to 11/2022, Athens, Ga

Cross trained with receptionist desk

Shampooed clients for all stylist

Swept up hair after each client

Cleaned bathrooms, wash bowls, chairs

Washed towels, capes, brushes, and color bowls

Assisted stylist blow drying, shampooing, and styling Serviced clients wanting color, highlights, waxing, toners, hair cuts and styling 12/2022 to Present, Winder, GA

Conduct inventory around the store

Make decisions on merchandise being displayed

Lead store team in organizing and sending merchandise to the oor Greet and help customers in what they need and request EDUCATION

Walnut Grove High School — High School Diploma

Georgia Institute of Cosmetology — Master Cosmetologist Translated and assembled business requirements into detailed, production-level technical speci cations, detailing new features and enhancements to existing business functionality. 08/2016 to 05/2020

03/2021 to 06/2022

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