Operations and Banking Support Specialist
Resume:
Chelsea Taylor
Chelsea L. Taylor
Giltner, Ne 68841
************@*****.***
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Skills
Banking software
Transaction processing
Compliance monitoring
Record keeping
Customer account management
Customer service
Operational efficiency
Problem solving
Cash flow management
Training and development
Inventory management
Document preparation
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Experience
Wells Fargo/Branch Operation Coordinator
October 2024 - PRESENT, Hastings, Ne
Coordinated branch operations to ensure compliance with company policies.
Supported customer service initiatives by addressing client inquiries promptly.
Maintained accurate records of transactions and branch activities. Collaborated with team members to enhance operational efficiency.
Utilized banking software to process transactions and generate reports.
Monitored inventory levels and ordered supplies as needed. Developed strategies for improving operational efficiency and effectiveness.
Ensured that all documents are properly filed according to company policies and procedures.
Monitored daily branch transactions, ensuring accuracy and completeness.
Maintained up-to-date records of all customer accounts and transactions.
Provided support to branch staff on operational matters. Trained new branch personnel on operational processes and procedures.
Managed daily cash flow activities including deposits, withdrawals, transfers.
Home Federal/ Teller
Febraury 2024 - October 2024, Grand Island, Ne
Processed customer transactions efficiently and accurately. Provided excellent customer service and resolved account inquiries. Maintained cash drawer accuracy during shifts daily. Handled customer complaints with professionalism and care. Collaborated with team members to ensure smooth operations. Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services. Littler Stingers/Childcare Provider
April 2022 - February 2024, Giltner, Ne
Supervised daily activities and ensured child safety at Little Stingers. Developed engaging lesson plans that promoted learning and creativity. Fostered positive relationships with children and encouraged social skills. Monitored behavior and guided conflict resolution among peers. Communicated regularly with parents about children's progress and needs.
Assisted in organizing and leading recreational activities for children. Maintained cleanliness and organization of the play areas and supplies. Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Encouraged positive interactions between children by providing supervision at all times.
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Education
Philip High School / G.E.D
August 2004 - February 2006, Philip, Sd
Clarkson College / Certified Nursing Aide and Certified Medication Aide
May 2007 - August 2007
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