Customer-Focused Retail Team Member
Resume:
PAIGE A.
ALMONTE
*****.*******@*****.***
Winter Park, FL 32789
CONTACT
SKILLS
• Customer service
• Teamwork and collaboration
• Cleaning
• Cleaning and sanitizing
• Multitasking and organization
• Problem-solving
Dedicated professional with strong customer service and problem-solving skills, experienced in team collaboration and multitasking. Proven ability to handle customer inquiries and resolve issues efficiently while maintaining a clean and organized work environment. Seeking to leverage experience and skills to excel as a Sales Associate in a dynamic retail setting.
PROFESSIONAL SUMMARY
Crew Member
Trader Joe's, Winter Park, FL
Sales Lead
EXPERIENCE
February 2019 - April 2026
Receive payment by cash, check, credit cards, vouchers, or automatic
• debits.
• Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their
• complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
•
• Greet customers entering establishments.
Answer customers' questions, and provide information on procedures
• or policies.
• Process merchandise returns and exchanges.
Assist with duties in other areas of the store, such as bagging and
• carrying out customers' items.
• Supervise others and provide on-the-job training.
• Stock shelves, and mark prices on shelves and items. Answer customers' questions about merchandise and advise
• customers on merchandise selection.
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
•
• Pack customer purchases in bags or cartons.
Stock shelves, racks, cases, bins, and tables with new or transferred
• merchandise.
• Clean display cases, shelves, and aisles.
Design and set up advertising signs and displays of merchandise on
• shelves, counters, or tables to attract customers and promote sales. August 2018 - December 2019
Gymboree, Queens, NY
Sales Associate
Pet Supplies Plus, Queens, NY
Sales Associate
Queens Zoo, Queens, NY
Assistant Teacher
El Dorado Hindu South (Primary School), US
Mediate between sales team and management to address complaints
• and dissatisfaction from both parties.
Supervise sales associates and handle change requests by customers,
• as well as check that goods are in good condition. Be acquainted with sales items and procedures in the department in order to provide accurate information to clients that can enhance sales transactions.
•
Develop sales strategies to reach new customers and also grab the
• attention of already existing ones to boost sales in the department. Train members of the sales team in order to make them better sales
• associates.
Have a positive approach to sales strategies and motivate sales associates to keep their heads up in both good and bad moments in the sales department.
•
• Supervise opening and closing of the store at the appropriate time. August 2018 - December 2019
Feed and supply water to any animals that the pet store sells,
• primarily guinea pigs, gerbils, hamsters, birds, fish and reptiles. Offer advice to customers on pet care and products; keep store clean and stocked with products; operate cash register and other store equipment; maintain records of sales, animal health, and any in-store pet adoptions.
•
• Checking the water temperature and chemical balance in fish tanks.
• Checking all animals regularly for signs of disease. April 2017 - September 2017
Provide superior service to guests, including maintaining general
• knowledge of park attractions and amenities.
Answering questions and finding ways to create a positive and
• educational guest experience.
• Remain at assigned post(s) for long periods of time.
• Maintaining cleanliness and organization of assigned work areas.
• Assisting the team in carrying out any additional operational duties. May 2015 - February 2016
Discuss assigned duties with classroom teachers in order to
• coordinate instructional efforts.
Prepare lesson materials, bulletin board displays, exhibits, equipment,
• and demonstrations.
Clerical Assistant
Ministry Of Welfare & Social Development, US
Store Operation Representative
Ashley's Home Store & Furniture, Queens, NY
Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.
•
Tutor and assist children individually or in small groups in order to help them master assignments and to reinforce learning concepts presented by teachers.
•
September 2014 - September 2015
• Provide employment support for those in need.
Income support including payments, entitlements and Trinidad and
• Tobago Superannuation.
• Social housing assessments and services.
Access to concessions and discounts for senior citizens, families and
• low-income Trinidadians.
• Provide guidance for student allowances and student loans.
• Inform knowledge and support for families and communities.
• Campaigns that challenge antisocial attitudes and behavior. Services to uphold the integrity of the welfare system and minimize
• the debt levels of the people we work with.
Maintains the proper display of goods in the store, ensuring they
• comply with brand standards.
Ensures back of house standards are maintained in an organized and
• clean manner.
Exhibits a commitment to store shortage goals/results by adhering to
• policies and procedures and partners with management as needed.
• Achieves individual and store goals for productivity. Participates in the selling and service culture by providing outstanding
• customer service.
Completes the markdown process timely, with accuracy, and
• according to company standards.
Signs merchandise accurately according to directive and current
• promotions.
• Supports the selling team and the sales floor as needed. A level in law
University of the West Indies
EDUCATION
Contact this candidate