Customer-Focused Operations & Service Professional
Resume:
Kylah Rauf
Atlanta, GA
**********@*****.***
Professional Summary
Customer-focused professional with experience delivering quality service in fast-paced environments, including airport operations and retail. Known for empathy, reliability, and clear communication when assisting customers, resolving concerns, and supporting team operations. Committed to following safety procedures and company policies while providing a positive customer experience. Core Skills
Customer & Passenger Service • Conflict Resolution • Policy Compliance • Communication • Team Collaboration • Time Management • Reliability • Safety Awareness • POS Systems Professional Experience
Unifi Aviation Services – Janitorial / Customer Support Associate Maintained clean, safe airport facilities; assisted passengers with questions and directions; followed strict safety, security, and operational procedures in a fast-paced airport environment. Advance Auto Parts – Customer Service Associate
Assisted customers with product inquiries, purchases, and returns; resolved concerns efficiently; operated POS systems accurately.
Wendy’s – Crew Member
Delivered fast, friendly service in a high-volume environment; handled orders and payments; maintained cleanliness and professionalism during busy periods. Little Caesars – Cashier
Processed customer transactions accurately; addressed customer questions and concerns courteously; maintained front-of-house organization. Burlington – Sales Associate
Assisted customers with product selection; handled POS transactions and returns; maintained organized sales floor and followed store policies. Education
High School Diploma / GED
Availability
Flexible availability including weekends, holidays, early mornings, evenings, and rotating shifts. Comfortable working in a fast-paced airport environment.
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