Security Officer with CCTV and Access Control Expertise
Resume:
Bobbie Edwards, Security Officer
West Haven, ****6, CT, 203-***-****, *****************@*****.***
SUMMARY Friendly and reliable Security Officer ready to support the Yale British Art Center team! With years of experience in maintaining safe environments and responding to emergencies, I'm skilled in CCTV monitoring and access control. Hold a Bachelor's in Criminal Justice and committed to ensuring a secure, welcoming space.
WORK EXPERIENCE
11/2009 – 12/2022 Mental Health Worker / Security Officer, St. Vincent Westport Provided instruction to clients in coping techniques and routines for daily living.
Ensured the safety and compliance of all clients, both adults and children, through monitoring activities every 30 minutes.
Led daily, stimulating group activity sessions for children. Managed CCTV systems to guarantee the safety of residents and personnel, coordinating with local authorities to enforce safety codes. Administered daily service reports, accurately recording all relevant details for service enhancement evaluations.
Utilized an electronic gate system and voice sensors, conducting vehicle patrols of the complex to uphold security.
Utilized two-way radio systems to secure property boundaries. Controlled visitor access and conducted personal property screenings for clients and staff.
06/1998 – 07/2023 Service Technician / Route Manager, Terminix Waterbury Performed pest elimination duties utilizing different pest management and extermination strategies.
Collaborated with sales representatives to onboard new clients and upgrade existing service agreements.
Efficiently and effectively handled and resolved customer complaints and issues.
Monitored quality control and customer satisfaction metrics, always seeking out innovative approaches to elevate service standards. 05/1998 – Present Security Officer, Mozaic Senior Life Bridgeport Utilized closed-circuit television systems to guarantee the safety of residents and staff, cooperating with local police and fire departments to uphold regulations and safety standards.
Administered the daily upkeep of service reports, carefully documenting all necessary details for service improvements.
Managed electronic gate systems and voice-activated sensors while patrolling the complex via vehicle.
Ensured property security by safeguarding site perimeters utilizing two-way radio systems.
08/2022 – Present Security Officer/ Public Safety, Yale New Haven Hospital New Haven, CT Maintained building security through interior patrols. Implemented weapons detection protocols.
Supervised access control for visitors and staff members. Responded to alarms and provided aid in medical emergencies. Administered Epic computer system access for patients and visitors. EDUCATION
Sacred Heart University
Bachelor's Degree, Criminal Justice
Fairfield
Housatonic Community College
Associates Degree, Criminal Justice
Bridgeport
St. Vincent
O.C.A.T and Mowab Training, First Aid, CPR, AED Training, P.M.T Westport
SKILLS Pest Control Security
Customer Service Computer Skills
Microsoft Excel WordPerfect
Microsoft Word Power Point
CT DataTrac Coping Skills
Crisis Intervention Closed Circuit Television (CCTV) Monitoring
Electronic Gate Systems Two-way Radio Systems
Visitor Access Control Pest Elimination Services
Trouble-shooting First Aid
CPR AED
PMT Problem-solving
Sales Staff Support Proactive Planning
Training Motivation
Supervision Team Player
Customer Service Professional Attention to Detail
Awareness Emergency Response
Judgment Interpersonal Communication
Oral Communication Written Communication
Public Relations Security Officer License
Alarm Systems Electronic Security Systems
Computer Proficiency Punctuality
Teamwork Confidentiality
LANGUAGES English (Native)
CERTIFICATES O.C.A.T and Mowab training
St. Vincent
First Aid
St. Vincent
CPR
St. Vincent
AED training
St. Vincent
P.M.T
St. Vincent
Ct. Junior applicators license
Active Ct Security Guard Card
T.W.I.C Card
Pistol Permit and Public Safety Certificate
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