Retail Sales Associate and Customer Service Pro
Resume:
Summary
Skills
Experience
Reiney Farrow
Jacksonville, FL 32254
*************@*****.***
Responsible and friendly Retail Sales Associate Cashier able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Money handling
Retail merchandising expertise
Documentation and recordkeeping
Interpersonal
Cash register operation
Teamwork
Sales expertise
Customer assistance
Organization
Relationship building
Problem resolution
Big house of hookah November 2020 to March 2024
Customer Service Manager
Jacksonville, FL
Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints. Maintained knowledge of company products and services to promptly resolve complaints and concerns. Assisted staff with resolving complex customer issues and implementing targeted solutions. Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
Upheld quality control policies and procedures to increase customer satisfaction. Conducted regular training sessions for staff on new products, services, and customer service techniques.
smokers heaven
Retail Sales Associate Cashier
Jacksonville, FL
Supported managers with organizing store and showcasing new items in eye-catching displays. Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Maintained current store, product and promotional knowledge to drive consistent sales. Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Mediation processing services
Dialer
Education and Training
Orange Park, FL
Made 250+ calls per day.
Responded to questions with knowledgeable responses. Maintained and recorded customer information in database. Resolved customer complaints by escalating calls to the proper department. Performed clerical and administrative duties like taking messages and transferring calls. Peyton's real-estate
House Cleaner
Jacksonville, FL
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
Laundered bedding and made beds to minimize wrinkles in sheets and keep pillows fluffed. Checked and changed linens and washed and dried dishes to maintain orderly homes. Used digital timekeeping system to document hours worked each day. Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Interacted pleasantly with clients and guests when performing daily duties. Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
simply 10
Retail Sales Associate Cashier
Jacksonville, Fl
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient. Followed all company policies, rules and procedures to promote company goals and maintain safety. Assisted in ringing up sales at registers and bagging merchandise. Supported managers with organizing store and showcasing new items in eye-catching displays. Readied merchandise for sales floor by marking items with identifying codes and accurate pricing. Arranged merchandise for display to highlight new styles, attract customers and enhance sales. Initiated friendly conversation with each customer to determine level of assistance required. Maintained current store, product and promotional knowledge to drive consistent sales. Florida State College At Jacksonville January 2019 GED
Jacksonville, FL
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