Versatile DSP
Resume:
Venus Dunn
Minneapolis, MN *****
************@*****.***
Professional Summary
Diligent Direct Support Professional with 9 years of experience in disability services and personalized patient care. Proven track record in implementing care plans, promoting independence, and enhancing quality of life for clients. Skilled in collaborating with multidisciplinary teams and providing emotional support. Experienced in retail management, with a focus on training and mentoring staff to achieve sales goals and maintain high customer satisfaction. Certified in PCA, CPR, and BLS. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Event Planner/Coordinator
Dunn-Did-It-Minneapolis, MN
November 2025 to Present
• Planned and executed corporate events, including conferences, seminars, and product launches
• Managed event budgets ranging from $XX, XXX to $XXX, XXX, ensuring cost-effective solutions without compromising quality
• Collaborated with clients to understand their event objectives and developed customized event proposals
• Negotiated contracts with vendors and suppliers to secure competitive pricing for services and products
• Coordinated logistics such as venue selection, catering arrangements, audiovisual equipment setup, transportation, and accommodations
• Provided exceptional customer service by promptly addressing client inquiries, concerns, and requests throughout the entire event planning process
DSP (Direct Support Professional)
Mainsl services-Brooklyn Center, MN
August 2025 to Present
• Provided direct support and assistance to individuals with disabilities in their daily activities
• Implemented personalized care plans for each individual, ensuring their specific needs and goals were met
• Administered medications according to prescribed schedules and documented any changes or reactions
• Supported individuals in maintaining a clean and organized living environment
• Promoted independence by teaching life skills such as cooking, cleaning, and budgeting
• Organized recreational activities and outings to promote socialization and community integration
• Monitored individuals' health conditions and reported any concerns or changes to medical professionals
• Collaborated with a multidisciplinary team including doctors, therapists, and case managers to develop comprehensive care plans
• Ensured the safety of individuals by implementing appropriate safety measures at all times
• Provided emotional support and companionship to individuals during difficult times or transitions
• Documented daily activities, progress notes, incidents, and other relevant information accurately and timely
• Attended training sessions on topics related to disability services to enhance knowledge and skills
• Assisted individuals with disabilities in achieving their personal goals through person-centered planning
• Participated in team meetings to discuss individual progress, challenges, or modifications needed
• Maintained confidentiality of sensitive information regarding the individuals being supported
• Demonstrated patience, empathy, compassion when working with diverse populations
• Achieved XX% improvement in overall quality of life for assigned clients through effective support strategies
• Fostered positive relationships built on trust between myself as a DSP professional & clients served PCA/CFSS
All Home Caring-Columbia Heights, MN
March 2025 to Present
• Provided personalized care and assistance to patients in their homes, ensuring their comfort and well- being
• Assisted with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting
• Implemented safety measures to prevent accidents or injuries for both patients and caregivers
• Maintained a clean and organized environment for patients by performing light housekeeping duties
• Prepared nutritious meals based on dietary restrictions or preferences of the patients
• Engaged in meaningful conversations with patients to provide emotional support and companionship
• Escorted patients to medical appointments or social outings while ensuring their safety at all times
• Collaborated with healthcare professionals such as nurses or doctors to coordinate patient care plans
• Documented patient observations accurately in medical records for reference by other healthcare providers
• Developed strong relationships with patients' families through effective communication and regular updates on the progress of their loved ones
• Attended training sessions regularly to stay updated on best practices in caregiving techniques
• Provided emotional support to patients and their families during challenging times
• Aided individuals recovering from surgery or illness by providing post-operative care instructions
• Demonstrated empathy towards individuals experiencing pain or discomfort while maintaining professionalism
Assistant Manager Retail
7 mile Fashion 2-Brooklyn Park, MN
April 2016 to December 2024
Open store, count money get cashiers ready for the day. Order inventory and meet with the vendors. Train cashiers how to work with the DOS SYSTEM.
• Maintained a high level of service across 7 Mile
• Received and packed Hair care orders
• Neatly stocked merchandise on sales floor
• Managed stock room
• Generated and achieved daily, weekly and monthly sales goals
• Proficient in Dos systems
• Trained and mentored new team members on company policies, procedures, and product knowledge
• Assisted in the management of day-to-day operations, including inventory control, staff supervision, and customer service
• Maintained accurate records of daily cash transactions and ensured proper cash handling procedures were followed by all staff members
• Resolved customer complaints or concerns promptly and effectively, ensuring high levels of customer satisfaction
• Maintained a clean and organized store environment through regular inspections Sterile Technician
Affordable Dentures & Implants-Brooklyn Park, MN
April 2022 to August 2022
I prepare rooms with clean towels, headrest covers. The surgery room I make sure the instruments are clean, and the room has its proper cover on the seats. The setup is also with medication to numb the patient. I check patients in, I prepare them for x-rays and take there x-rays. When patients are being prepared for surgery I take there blood pressure.
• Performed sterilization procedures on medical equipment and instruments according to established protocols
• Maintained accurate records of sterilization processes, including cycle times, temperatures, and chemical concentrations
• Inspected and tested equipment for proper functioning before and after sterilization processes
• Collaborated with healthcare professionals to ensure sterile supplies were readily available for patient care
• Managed inventory of sterile supplies, monitoring stock levels and placing orders as needed
• Followed strict infection control guidelines to prevent the spread of pathogens in healthcare settings
• Maintained a clean and organized work area to promote efficiency and reduce contamination risks
• Adhered to all regulatory requirements related to sterile processing practices Caregiver
Education
Upper secondary education
High school diploma or GED
Some college
Skills
Office experience Automotive sales Client interaction via phone calls Virtual client meetings Cleaning Attention to detail Achieving HIPAA compliance Pricing Assistant manager experience Microsoft Word Sales follow-up Inventory Control Hand tools Writing skills Microsoft Outlook Client follow-up Marketing Grocery store Warehouse experience Client services experience within healthcare industry Roofing Sales Medication administration Mental health support Report writing Handling customer inquiries Continuous improvement Assisting with ADLs Caregiving Infant care Epic Organizational skills Floor cleaning Bathing assistance OSHA 10 key typing Record keeping Health monitoring assistance Toileting assistance Custodial experience Home health HIPAA Assisted living Data management Mobile devices Delivery driver experience Working with people with disabilities Experience with children Quality resident care Infection Control Training Experience with individuals with mental health conditions First aid Care facility emergency preparedness Restaurant experience Client email correspondence Computer skills Problem-solving Medical terminology Intellectual disabilities support Child protective services Hotel experience Customer service PCA Mental health and behavioral care Vacuuming Senior care Working with people with developmental disabilities Typing Laundry Cash handling Retail sales Managing budgets in a finance role Assembly Business development Computer Operation Research Microsoft Excel Customer support Inpatient Mobile testing Computer networking Ability to follow instructions Customer relationship management Mirror cleaning Residential cleaning Analysis skills Cooking Resident's rights Home
& community care Computer literacy Behavioral interventions Patient care Clerical experience Load & unload Direct support Nannying Data entry Maintaining patient confidentiality Staff training Working with geriatric patients Guest relations Task prioritization Personal assistant experience Analytics Teaching Salesforce Windows Leadership Working with families Employee evaluation Supervising Experience Courier Care plans Venue food service English Client services manager experience Customer communication Microsoft Office Household management Basic math Client services experience within retail industry Memory care Store Management Public speaking Interpersonal communication Merchandising Retail Management Budgeting Home care GPS Management Patient personal care assistance Older adults Driving Communication skills Upselling Cashiering Working with people with autism Stocking Meal preparation Teamwork Achieving sales targets Face-to-face client meetings Venue scheduling Math Direct sales Childcare Customer records maintenance Sales Management Janitorial experience Disability support services CPR Critical path method Nursing Sterile processing Staff scheduling Power tools Time management Hair care assistance Abuse and neglect policy adherence Volunteer management Languages
• English - Fluent
Certifications and Licenses
PCA
January 2015 to Present
First Aid Certification
CPR Certification
BLS Certification
July 2022 to July 2024
CPR ADULT/INFANT/CHILD/CHOKING/AED/FIRST AIDE
Driver's License
Certified Medical Assistant
Non-CDL Class C
Class D
BLS Certification
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