Operational Leader with Inventory & Team Wins

Pamela Combs

Hereford, TX ***** • (***) ***■**** • ******@*****.***

PROFESSIONAL SUMMARY

Encouraging and analytical manager with a proven track record of building motivated teams, driving process CORE COMPETENCIES

- Team Leadership & Coaching

- Inventory Control & Cycle Counting

- Budget Planning & Cost Management

- Staff Recruitment, Training & Development

- Customer Relations & Account Management

- Process Improvement & Loss Prevention

- Health, Safety & Sanitation Compliance

- Bilingual: English, Spanish

PROFESSIONAL EXPERIENCE

Inventory Specialist

O’Reilly Auto Parts, Hereford, TX

December 2023 – May 2024

- Conducted monthly physical inventory counts and reconciled discrepancies to improve accuracy by 15%.

- Generated detailed inventory reports, enabling management to forecast stock needs and reduce stockouts.

- Collaborated with procurement to establish a reliable supply chain, reducing lead times by 10%.

- Trained and coached new hires on inventory procedures, shortening onboarding time by two weeks.

- Documented shortages and variances, maintaining up-to-date records and minimizing write■offs. General Manager

Stripes Convenience Store, Hereford, TX

February 2023 – December 2023

- Supervised a team of 20 employees; fostered a positive work environment that increased employee retentio

- Developed and executed sales strategies, achieving a 12% month■over■month revenue increase.

- Monitored financial performance: set budgets, controlled expenses, and drove long■term profitability.

- Implemented inventory management systems that reduced waste and lowered carrying costs by 18%.

- Led recruitment, interviewing, and training efforts, filling all open positions within 30 days.

- handled escalated customer issues to ensure continued loyalty and a 95% satisfaction rating.

- Conducted weekly audits of cash handling, inventory shrinkage, and daily sales transactions, reporting dev

- Ensured 100% compliance with health department regulations through regular sanitation inspections. Store Manager

Dollar General Store, Clovis, NM

January 2022 – January 2023

- Managed daily store operations, including opening/closing procedures, cash control, and loss prevention.

- Coached sales associates on product knowledge and customer■service techniques, leading to a 20% incre

- Prepared accurate payroll submissions and supervised staff scheduling to optimize coverage during peak h

- Planned and executed seasonal promotions that drove a 15% uptick in foot traffic.

- Conducted performance reviews, setting individual development plans that improved staff productivity by 10

- Oversaw inventory replenishment and point■of■sale accuracy to maintain in■stock levels and reduce shrin General Manager / Area Manager

Stripes Convenience Store, Eastern NM & West TX

February 2011 – January 2022

- Directed operations across 10 locations, overseeing P&L, budgets, and forecasting to drive sustained grow

- Developed and implemented strategic plans that boosted store sales by 40% and restaurant sales by 25%

- Mentored and promoted 5 Store Managers, 2 General Managers, 5 Assistant Managers, and 3 Restaurant

- Established standardized procedures for inventory control, reducing shrinkage by 22%.

- Collaborated with cross■functional teams on marketing initiatives and event promotions, yielding a 30% inc

- Conducted quarterly health and safety audits, ensuring all locations passed inspections with zero violations

- Negotiated contracts with suppliers to secure favorable pricing, lowering food and beverage costs by 12%.

- Introduced cost■saving measures that reduced operational expenses by 10% without compromising servic CERTIFICATIONS & ACHIEVEMENTS

- ServSafe Manager Certification (Expires 11/2025)

- Certified proxy to monitor and train managers for ServSafe Certification

- Awarded “Operation Excellence Top Performer” for maintaining all controllable standards across multiple lo

- Successfully developed and promoted 15 managers (Store, General, Assistant, and Restaurant Managers) EDUCATION

(Include highest relevant education credential here, if applicable) LANGUAGES

- English (Native)

- Spanish (Fluent)

References available upon request.

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