Remote Data Entry Specialist with Data Integrity Focus

Lars Kerwin

202-***-**** • ************@*****.***

Professional Summary

Detail-oriented operations professional with 4+ years of experience working in high-volume, systems-driven environments. Skilled in managing inventory control, coordinating vendor communications, and tracking complex workflows across CRM and operational systems. Strong problem-solver with a proven track record of maintaining rigorous accuracy, resolving fulfillment issues, and expediting tasks to ensure seamless daily operations. Eager to apply organizational and data-tracking skills to support procurement and supply chain processes. Professional Experience

Pecking House – Brooklyn, NY

Shift Lead Manager (Administrative) / Brand Ambassador Mar 2024 – Aug 2025

● Coordinate daily operations across 15+ staff members, managing scheduling, shift handoffs, and cross-functional communication to ensure service continuity during high-volume periods

● Managed inventory systems and vendor communications, accurately tracking daily orders and proactively resolving fulfillment issues to maintain operational consistency.

● Reviewed incoming shipments and tracked material usage, identifying discrepancies to ensure the team had the necessary supplies during high-volume periods.

● Maintained and developed positive vendor and client relationships, communicating clear and accurate information regarding timelines, pricing, and service issues.

● Reference: Miles Stannard (GM) – *********@*****.*** / 202-***-**** Beacon Hill Staffing / Relay Graduate School

Financial Aid Support Associate (Contract, Full-Time) Aug 2023 – Jan 2024

● Utilized CRM (HappyFox) and Excel to track, diagnose, and resolve complex user issues across 500+ individual cases, ensuring rigorous data accuracy and timely follow-up.

● Identified patterns in user issues and workflow inefficiencies, recommending process improvements that reduced friction and improved resolution time

● Handled sensitive information with discretion and rigorous attention to detail in all team communications

● Took ownership of complex cases, ensuring timely resolution and clear communication across all touchpoints

● Reference: Eloisa Perea-Dahl – ******-****@*****.*** Education

Indiana University – Bloomington, IN

Bachelor of Arts – Sports Media / Journalism (Arnolt Center of Investigative Journalism internship) Minor: Sociology Skills

Customer Support and Communication: Issue resolution, user guidance, written communication, email support Systems: HappyFox (helpdesk/CRM), Google Workspace, Excel, Microsoft Office, data audits, POS Systems. Public-Facing & Communication: High-volume case management, cross-functional coordination, data accuracy Languages: English (native), Spanish (proficient)

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