Financial Services & Administrative Professional
Resume:
Dunia Tyler
Monee, IL *****
**********@*****.***
SKILLS
Years of customer service experience. Great problem solving skills in high pressure situations. Diverse financial hands-on experience.
EXPERIENCE
Russell’s Mobile Detailing LLC, Monee, IL - Administrative Assistant 2022 - PRESENT
● Manage customer appointments and profiles
● Create and maintain invoices while documenting financial information
● Communicate with customers via phone call, text, and email Fifth Third Bank, Matteson, IL - Senior Banker/ Mortgage Closer 2015 - 2022
● Communicate with borrowers, loan officers, and loan processors to answer questions and resolve issues
● Use the consultative sales process to build a thorough customer profile and identify personal needs
● Establish close working relationships with assigned business partners, referring customers when appropriate to provide timely, and beneficial solutions. US Bank, Chicago, IL - Personal Banker
2014 - 2015
● Consistently meet and exceed individual/ team production goals
● Efficiently enter data and notes on the computer throughout the day EDUCATION
US Career Institute - 2023
Medical Billing & Coding Certification
University of Phoenix- 2013
Human Services management
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