Operations & Sales Leadership - Home-Office Professional

John Cantrell

*** * *** **, ***** Rock, Texas ***64.3029 (Cell) 512-***-**** ****.********@*****.***

Summary

Self-employed business consultant with management professional skills in retail operations, administration, and sales. Versed in all aspects of running a retail store, including opening and closing procedures, banking, merchandising, and recruiting and continuing to lead and develop people through positive relationships that produce successful results.

Skills developed in both brick and mortar retail to internet virtual selling through national mass marketing organizations; (QVC and Dell Computer). Results driven with project management team skills resulting in corporate savings of over $5.6 million (Dell) and being awarded highest company award for results.

Direct sales and organization team development in the insurance industry at the local agency and statewide level. Led the development of a statewide team as the Communications and Marketing Manager for North Carolina with AFLAC. An agency partner in the development and leadership of a local agency that spread from North Carolina along the East Coast south to Florida.

As Operations Manager consultant working with a Central Texas firm providing a Health Information Exchange serving over one million patients in Central Texas through physicians’ offices. This service is supported with the office’s active participation in a Group Purchasing program providing internet, phone, office, and medical supplies and services at reduced cost to participating offices.

A result driven people manager/leader looking to maintain his potential in an ever-changing environment built around developing results through people.

Highlights / Awards

MS Office proficient, spreadsheet applications development to operational solutions.

Outstanding communication skills, motivational speaker leading associate teams and teaching company programs. Store operations development skills in inventory control, markdowns, back of house, including development of merchandise floor teams.

Exceptional leader, team-oriented individual, obtaining results through the development of people and their skills.

Conflict resolution skills, a team builder,

Sales Manager Award, Sears, (4) Triple Crown Winner, Titche’s (2); Macy’s (2),

Sales. Profit & Inventory Control

Operations Manager of the Year, OVC Dell CFO Award, Dell,

Reduced Operational Expense by 25% Highest company award for performance with development

Of Dell Check Team

Sales Leader Award. AFLAC (5)

Monthly Award (3), Annual Award (2)

Experience

Publisher, Best Version Media, Neighbors of Teravista, Round Rock, Texas

Operations Manager, Consultant – CriticalConnection, Inc., Austin, Texas

Independent Agent, Farmers Insurance, Austin, Texas

Burlington Factory, Assistant Store Manager, Merchandising I, Austin, Texas

Macy’s, Area Sales Manager Center Core (Jewelry, Women’s, and Cosmetics), Houston, Texas

State Sales Coordinator for Communications and Marketing, AFLAC, North Carolina

Senior Manager Invoicing and Financial Projects, Dell Computer, Round Rock, Texas

Administrative Budget Operations Manager, QVC, San Antonio, Texas

Operations Customer Service, Hart Forms, Austin, Texas

Operations Manager, Smitherman Corp, Austin, Texas

Sears, Store Merchandising Manager, Customer Service Manager, Dallas, Texas

Education Business Administration, SMU, University of Texas Arlington

Military United States Marine Corps Reserve, Retired, Rank First Sgt

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