Customer-Driven Service Professional Resume Title
Resume:
Janya Williams
Contact
Email:
****************@*****.***
Phone:
Address:
Newbranfuels, Texas, 78130
Professional Summary
Dynamic individual experienced in providing exceptional customer service in a fast-paced environment. Skilled at multitasking, taking orders accurately and upselling. Possesses strong interpersonal skills and ability to build strong relationships with customers.
Hardworking individual experienced in the restaurant industry. Proven success in providing a high level of customer service while maintaining a safe and clean work environment. Strong knowledge of menu items, food safety and sanitation regulations.
Reliable individual with experience in providing exceptional customer service in fast-paced retail environments. Skilled in taking orders, preparing food, and operating cash registers. Proven track record of maintaining high standards of customer service during high-volume, fast-paced operations. Committed to delivering a positive customer experience and ensuring customer satisfaction.
Experience
Carhop
Sonic, Seguin, Texas / May 2023 - Dec 2023
Served guests by carrying food and drink items to vehicles.
Processed payments, counted money and provided correct change.
Liaised with supervisor to follow proper void and refund procedures.
Greeted guests to create welcoming environment.
Efficiently managed multiple tasks simultaneously in fast-paced environment.
Developed knowledge of menu items, ingredients, prices, promotions, payment methods, special offers.
Greeted guests in a friendly manner and took orders accurately while upselling additional menu items.
Exhibited excellent multitasking abilities during peak periods of business.
Cleaned ice cream machines and food preparation and delivery areas.
Demonstrated strong customer service skills by promptly responding to customer inquiries and complaints.
Effectively communicated with customers to ensure satisfaction and prompt service.
Kept parking lot and building exterior clean and free of litter.
Helped with restocking and inventory management.
Assisted guests in making menu selections by reviewing specials and offering add-ons.
Operated cash register efficiently and accurately handled cash transactions while adhering to company policies.
Explained menu items and delivered promotional information to help guests make informed decisions.
Accurately prepared condiments and side dishes while maintaining quality presentation standards.
Prepared and cooked to order variety of foods requiring short preparation time.
Skills
Food Running
Safe Food Handling
Payment Processing
Quality Assurance
Menu Memorization
Heavy Lifting
Food Preparation
Quick Learner
Order Accuracy
Fast and Efficient
Performance Improvement
Kitchen Support
Restaurant Policies
Works Well Under Pressure
Teamwork and Collaboration
Friendly Attitude
Enhancing Customer Experience
Good Communication
Adaptability and Dependability
Customer Service
Flexible Schedule
Attention to Detail
Cleanliness
Flexibility
Problem Solving
Active Listening
Memory Retention
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