Administrative Assistant with 19+ Years Experience
Resume:
EDUCATION
East Duplin High School
Beulaville, NC
East Carolina University
Greenville, NC
Bachelor of Science, Business Education,
Information Processing
IRISH J. HAMILTON
PROFILE
Administrative Assistant with 19+ years of experience providing administrative support to Division Chiefs and Department Chairman, maintaining the utmost confidentiality. Proficient at developing and maintaining detailed administrative processes with strong organizational and prioritization skills. Looking to utilize my wealth of knowledge and experience into an administrative assistant role.
CONTACT
PHONE:
Address:
72 Vibernum Vw
Four Oaks, NC 27524
EMAIL:
*************@*****.***
WORK EXPERIENCE
Duke University School of Medicine – Administrative Coordinator
May 2022 – present
Provide and oversee all administrative duties in support of the Head and Neck Surgery & Communications Sciences (HNS&CS) Department. Recruitment selection, retention, and performance of all staff assistants in support of the Department’s missions of clinical service, research, education, and community engagement.
Also continues as Administrative Assistant to the Chairman of the Department. Manage an active calendar of meetings and appointments academically and clinically. Act as the liaison with all levels of administration of the institution, and faculty, on scheduling, coordinating, and resolving issues for the Chair and Chief Administrative Officer, in relation to appointments, administrative issues and any matters, which directly affect their role as Chair, or Chief Administrative Officer.
Duke University School of Medicine - Administrative Staff Assistant
March 2017– May 2022
Administrative Assistant to the Chairman of the Department.
Manage an active calendar of meetings and appointments academically and clinically. Compose and prepare confidential correspondence. Coordinate travel arrangements.
Manage administrative staff of the Department
Duke University Medical School - Staff Assistant
November 2007–March 2017
Served as administrative assistant to the Division Chief and Associated Division Chief. Managed active calendars, scheduled meetings, coordinated travel arrangements, and transcribed medical dictation. Maintained and ensured confidentiality of all communications and documentation. Answered and screened telephone calls accurately and in a courteous manner.
Duke University Medical School – Staff Assistant
July 2005–November 2007
Maintained general office operation and calendar for physician, arranged for travel, scheduled various meetings and transcribed medical dictation.
Duke University Medical School – Medical Assistant
July 2001–July 2005
Transcribed medical dictation for the Division Chief. Maintained patient charts, insurance information and patient correspondence.
Eastern Surgical Associates, PA – Office Manager
July 1999 – May 2001
Managed day-to-day operation of the office including managing the office staff. Filed expense reports, managed all financial transactions including payroll and general office billing. Administrative assistant to General Surgeon including scheduling of all surgical procedures, clinic schedules, travel arrangements and meetings. Maintained patient files and information.
East Carolina University School of Medicine, Trauma Division - Secretary
August 1994 – July 1999
Administrative secretary performing clinical transcription for four trauma surgeons. Supervised three office personnel. Coordinated travel, scheduled meetings and maintained general office files.
East Carolina University School of Medicine – Department of Surgery, Obesity Research – Secretary
February 1992- August 1994
Maintained general office operation. Developed new filing system, answered phones, scheduled patient appointments including surgeries and exams. Performed all medical transcription for the office including physician and two nurses.
East Carolina University School of Medicine, Department of Surgery Trauma Division (Temp Position) – Office Assistant
August 1991 – February 1992
Maintained office filing, copying and performed all medical transcription for the division. Coordinated travel arrangements for division.
East Carolina University School of Medicine, Accounting Department – Student Internship
August 1990 – August 1991
Assisted with filing, copying, and documentation. Processed accounting forms, travel, and registration and subscription renewals for department.
YMCA Triangle/Fitness Together – Personal Trainer
January 2007 – March 2018
Created and implemented exercise individualized exercise programs for members helping them obtain their fitness and health goals.
CERTIFICATION/TRAINING
Frontline Supervisor Program, Duke Learning & Development
Juran Institute, Inc. Quality Improvement Facilitator Training Program
Leadership Lived Out Loud Professional Intelligence Model
CEAP – Certified Executive Administrative Professional
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