Kevondre Black
Pflugerville, Texas 254-***-**** *********@*****.***
Professional Summary
Experienced and dependable Automotive Professional with a strong background in vehicle maintenance, mechanical repair, customer service, and team leadership. Brings over 10 years of combined service and technical experience, including dealership-level standards and high-volume environments. Skilled in brake systems, diagnostics, preventive maintenance, and customer support with a reputation for efficiency, safety, and quality workmanship. Technical Skills
• Brake repair (pads, rotors, calipers)
• Mechanical diagnostics & troubleshooting
• Preventive maintenance & inspections
• Suspension and component replacement
• Use of hand and power tools
• Vehicle diagnostic scanners
• Reading repair manuals & service procedures
• Shop safety and OSHA awareness
• Customer service & service coordination
Work Experience
Sales & Service Associate – A1 Garage (Texas) 2025 – Present
• Assist customers with service needs, product recommendations, and scheduling
• Perform light mechanical service and part replacements on vehicles
• Inspect vehicles and help identify maintenance or repair needs
• Support shop operations by ensuring tools, parts, and work areas stay organized
• Provide clear communication to customers regarding services and timelines Service Lead – H-E-B (Texas) 2017 – 2025
• Supervised daily operations and led team members in a fast-paced environment
• Ensured high standards of customer service and problem resolution
• Trained new employees and maintained workflow efficiency
• Managed safety procedures and maintained organized work areas
• Developed strong communication and leadership skills Automotive Service Technician – Lexus of Lakeway (Texas) 2019 – 2022
• Performed dealership-level maintenance and repair services
• Completed multi-point inspections and recommended needed services
• Assisted with brake work, fluid services, and component replacements
• Followed manufacturer specifications and service standards
• Worked in a high-volume professional service department Education
Associate Degree in Automotive Technology – Texas State Technical College (TSTC), Waco, Texas