Administrative Support Specialist (Entry-Level)

WINIFRED BARNES

***************@*****.*** 937-***-**** Irvington, NJ

Available for full-time work starting May 2026

PROFESSIONAL SUMMARY

Detail-oriented Sociology graduate with a concentration in Criminal Justice, experienced supporting high-volume front desk operations and client interactions in fast-paced environments. Proven ability to manage administrative tasks, handle confidential information with discretion, and assist individuals in high-pressure situations. Strong communication, organization, and problem-solving skills. Seeking an entry-level role in social services, legal support, or administrative coordination. EDUCATION

New Jersey City University, Jersey City, NJ

Bachelor of Arts in Sociology, Minor in Criminal Justice Expected May 2026

Relevant Coursework: Social Psychology, Research Methods, Statistics, Sociology of Law, Criminal Justice Ethics, Human Resource Management EXPERIENCE

John J. Moore Athletics and Fitness Center, Jersey City, NJ Administrative Support Specialist Nov 2023 - May 2024

• Assisted 50+ members daily, delivering efficient customer service and resolving inquiries

• Managed front desk operations including phone communication, scheduling, and document organization

• Maintained accurate records and handled confidential information with professionalism

• Supported individuals in high-traffic, high-stress situations with a solution-focused approach

• Balanced administrative duties with facility operations, demonstrating strong time management SKILLS

Administrative & Technical: Microsoft Office, Google Workspace, Data Entry, Database Management

Client & Communication: Customer Service, Conflict Resolution, Written & Verbal Communication

Professional: Time Management, Multitasking, Organization, Attention to Detail Tools: Zoom, Microsoft Teams, Slack

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