Administrative/Data Entry Specialist (Remote)
Resume:
Janice Lamb
PO Box *** Elephant Butte, NM *****
Experience
Wal-Mart - Team Lead - September 2025 - Current Yvette Carabajal 575-***-****
Promoted to Team Lead where duties are - during the shift I am there - guide team through their day - putting advances in the tills as needed throughout the shift - helping with trash and cleaning up spills or garden debris as needed in the front end check areas. If working morning - assist with getting tills out - if working closing shift checking in all tills and closing lottery, taking claims to the respective areas and ensuring the Registers, Self Checkout and Customers Service areas are clean and stocked and have what they need for the morning shift to have a successful start.
Wal-Mart - Cashier - May 2023 - September 2025 - Learning the registers and Customer Service as well as self Check Out. In 2025 there was a new system put in for the front end registers. Learned and trained others on that.
Farm Bureau Financial Services - August 2022 - March 2023 Sharon Luna 575-***-****
Service Employee - Greeting customers in person on the phone or via e-mail or text. Updating policies, adding in new data. Taking payments, file room coordinator as well as other duties as assigned. Using systems such as CRM, P3/Citrics Environment and Microsoft programs.
Carenet Health - November 2021 - August 2022 Candy Gilbert. 210-***-**** San Antonio, TX 78230
Making outbound sales calls to encourage members to participate in programs or services that are already included in their health care insurance plan. Updated members files and created other tasks within the program that pertained to the member. Worked remote - from home using computer provided by the company. Communicated through Zoom, Teams. Microsoft products used.
Sandy Paws Boarding & Grooming November 2013 - September 2021
Opened grooming and boarding business in 2013 part time. 2015 went full time into business. Owning, managing and running the business by myself. Have experience with customer service, scheduling appointments, ordering supplies, paying bills and managing multiple functions at the same time.
RCM - Acosta Sales and Marketing –– July 2013 to May 2015
Gaining the trust of the Walmart staff in order to assist with voids and know where they are and correct on hands to ensure product is ordered thru the POS system. Ensuring new products that are part of the sales plan for Acosta’s’ Vendors are on the shelves as soon as they come in and continuing compliance with modular integrity. Setting displays, installing signage, transmitting data on a daily basis.
Grocery Department Manager – Wal-Mart – Truth or Consequences – October 2012 – to July 2013
I am responsible for all price changes in the grocery department and daily scanning and ordering of groceries. Stocking shelves, binning excess items. Setting up the new modular arrangements. Printing of single price labels on portable printer as well as sheets of labels on the large laser printer. Assist customers in finding products.
Garden Sales Associate – Wal-Mart - Truth or Consequences – April 2012- September 2012
Assisted customers with products purchased, loading heavy products into vehicles, answering questions. Responsible for watering all plants and keeping them as healthy as the environment would allow. Responsible for keeping the garden patio as clean as possible, stocking and storing freight and assisting in posting signage for add flyers.
General Operations Supervisor - Desert Haven Animal Refuge – Williamsburg, NM - May 2011-March 2012
Responsible for general office work, ensuring animals properly taken care of, adequate amount of staff to cover shifts, ensuring general repairs are made whenever necessary – not necessarily making them. Ensuring all staff and volunteers have what they need to perform tasks. Responsible for interviewing new work campers and keeping the work camper schedule up to date. Storing applications both in hard copy as well electronic files. Answering questions about the different programs available for spay and neutering their pets. Make appointments at vet for animals – transporting them back and forth. Assist at Paws & Claws Thrift Shoppe by waiting on customers and displaying products for sale. Other tasks as directed.
Time Sensitive Documents Administrator – Coca Cola Enterprises/Refreshments – Brandon FL March 07 to April 2011
I have returned to the same position as listed below – with a lot of the same duties with some new ones added. Some of the new responsibilities include reconciling credit card statements monthly. Setting up new accounts with FedEx and managing a special phone line for questions as well as a data base. Running reports to obtain information on growth and storage needs for the facility. Daily scanning of checks received, keeping electronic files for many processes and documents in the company, packing large shipments daily to be shipped out via UPS for International distribution. Assist the mailroom staff in sorting / delivering mail as needed. Assist mailroom staff in shipping packages and scheduling pick up of packages via UPS, FedEx, DHL. Responsible for keeping the FedEx and DHL shipping data bases updated and for requesting service when systems needed updated. Responsible for large bulk shipments via FedEx daily for shipping new promotional products. Responsible for ordering specialized shipping return labels that are shipped to all locations in North America. Responsible for office supply room – keeping supplies ordered and organized.
Receptionist - Florida Refuse – Lakeland Fl July 06 –February 07
As receptionist it is my responsibility each morning to collect any messages from the answering service that have been left overnight and direct them to the correct people. Answer incoming calls on the multi – line phone system. This involves researching the address for cross streets and zip codes. Create work orders for appliance pick ups, clam trucks and recycle bins. Daily closing out of work orders for commercial drivers. Matching up payroll checks with the correct documents for drivers and helpers. Other duties as assigned.
Spherion Staffing – Lakeland FL May of 2006 – June 2006
Thru Spherion I worked at Peace River Center in Bartow, FL. I served as assistant to the Human Resources Director. I was involved in writing new procedures and policies and job interview guides. Verifying previous employment for the new hires. Involved in writing and creating the new Employee Policy Handbook. This was a temporary job. Also verified background employment for new hires.
Scanning Supervisor – R & S Integrated, Lakeland FL. November 05 – March 06.
Responsible for keeping scanning projects flowing smoothly. Maintain daily reports, creating spreadsheets to keep information about the projects available. Have knowledge of Laserfisch 6 and 7. Responsible for answering questions and getting information to the team. Identifying new projects by making labels for them as they come into the department. Filled in on phone duties when needed. Finding and faxing information to clients when needed. Proofing the scanned documents for accuracy and proper content.
Time Sensitive Documents Administrator – Coca-Cola Enterprises Inc. Shared Service Center, Brandon FL. May 2005 – November 2005
Responsible for all of the North American DHL and FedEx accounts for Coca - Cola Enterprises. Instrumental in getting the new document storage process set up. I schedule pick up and return of office records stored at Iron Mountain. Ordering reports to keep track of the inventory of records in storage. Responsible for communicating to the mailroom as well as other departments of the company and to nationwide contacts the schedule changes of the USPS, FedEx, DHL and UPS deliveries due to holidays or weather. Responsible for the upkeep of several employee records for the Supervisor of the Facilities.
Mailroom Clerk Coca-Cola Enterprises Inc. Shared Services Center, Brandon, FL 2004- May 2005
Responsible for processing inbound and outbound mail. Ensures the pick-up and delivery of mail to the Customer Development Center and the Division office. Responsible for the fulfillment of the flavor strips. Maintain the FedEx Café and DHL Libra system for the processing and tracking of packages. Assist with the maintenance of the KBI database. Support the Check room with special projects. Support the mailroom lead in the fulfillment of the supplies requests, organization and maintenance of the supply storage rooms. Used analytical skills to implement various projects. Cross-Trained in the Time Sensitive Documents Administrator position.
Accounts Payable Processor– Coca Cola Enterprises Inc. Brandon, FL 2003 – 2004
Responsible for preparing the invoices for payment. Key information from invoices into the AS400 system. As the auditor for my division ensured that all invoices were keyed accurately into the AS400 system. Trained new employees in specific areas.
Administrative Assistant & Technical Service Representative– Gatsby Spas, Plant City, FL 1998-2003
Handled routine correspondence and inquires during manager’s absences. Responsible for solving customer problems, and assisting manager with inputting parts and work orders for Spas. Office duties: answering phones with multiple lines, filing, opening and distributing mail and data entry. Maintained database for service companies. Approved expense reports, approved bills, ordered supplies for department. Supported other departments as needed.
Administrative Assistant/Receptionist – Approval First Mortgage Corporation, Lakeland, FL 2001 – 2002
Maintain manager’s calendars, appointments, and visitor registration. Responsible for coordinating meetings by scheduling attendees and providing critical materials to the team. Ordered Supplies for the entire office. Created a daily tracking report for significant mortgage documents. Switchboard coverage using a computerized system. Verified employment of clients requesting a mortgage.
Office Manager – Farmer’s Union Oil Company, Black Eagle, MT 1997-1998
Office manager for HVAC department. Responsible for scheduling service appointments and ordering all office supplies for each job. Inventory of parts and supplies kept. Maintained the office supply inventory. Recording hours of employees and all bank deposits.
Education
High School Graduate
New Port Pacific ICS, Scranton, Pennsylvania
Volunteer Opportunities:
Have volunteered at Churches doing:
Scheduling - scheduled cleaning crews, service openers, sunday school helpers
Decorating
Cleaning
Teaching
Organizing events
Creating church bulletins
Being part of the worship team with singing and playing keyboard
Crisis Pregnancy Center in Eagle River Alaska
Helped update the baby closet - there were a lot of donations that were not in good condition and needed to be sorted. The director did not want to discard items in fear of hurting someones feelings. We formulated a plan that allowed us to donate the clothing to a location in another town that recycled clothing items.
Worked with the clients to help them make the decision to keep their baby
Assisted the director with organizing/teaching the Bible classes -
When clients needed food we would take them to the store and assist with getting their food and also help direct them to the correct assistance office that could help with their need.
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