Isaiah Pantoe
Brooklyn Park, MN ***** 952-***-**** ************@*****.*** Authorized to work in the United States
Professional Summary
Compassionate and client-centered social work professional with experience in mental health services, case management, and long-term care. Skilled in psychosocial assessments, crisis intervention, care coordination, and advocating for vulnerable populations including individuals with disabilities, mental illness, and older adults. Currently pursuing a Master of Social Work (MSW) in Clinical Social Work and committed to improving mental health outcomes through ethical, person-centered care.
Education
Master of Social Work (MSW) – Clinical Social Work (At Grand Canyon University) Expected 2027. Bachelor of Science in Social Work (BSW) Southwest Minnesota State University 2025.
Child Psychology Certificate Penn Foster College 2020.
Professional Experience
Social Work Designee
DEIS Healthcare Services, Minneapolis, MN (2024–Present)
• Conduct psychosocial assessments for residents and evaluate emotional and mental health needs.• Develop and coordinate individualized care plans with interdisciplinary healthcare teams.
• Provide crisis intervention and emotional support for residents and families.
• Advocate for resident rights and quality of life in long-term care settings.
• Coordinate discharge planning and referrals to community services including home care and hospice.
Social Work Intern
Monarch Healthcare Management-Minneapolis, MN February 2025 to May 2025 • Conduct psychosocial assessments for new residents. Assess residents' mental health, including depression. Assess pain and other emotional needs. Care planning Develop individualized care plans, Coordinate care plans with healthcare teams, Update treatment plans, and monitor and evaluate care plans. Advocate for residents' rights and dignity. Help residents maintain relationships with family and friends. Help families understand the healthcare system. Facilitate communication between residents, families, and staff Help settle family feud. Address residents' advanced directives. • Coordinate discharge planning and follow-up services • Refer residents to appropriate services, such as home care or hospice Provide crisis intervention services, Support end-of-life care, participate in interdisciplinary team meetings, educate staff on psychosocial issues, and develop and implement policies to improve resident care system.
CADI Waiver / Case Manager (Volunteer) – Benson County, Esmond, ND (2023–2024)
• Assessed eligibility for Medicaid waiver services and developed individualized service plans. • Coordinated community-based supports including PCA services and housing modifications. • Conducted home visits and reassessments to monitor service quality and client wellbeing.
• Collaborated with providers and families to support person-centered care planning.
Mental Health Specialist – JJC Mental Health Services, Crystal, MN (2020–2021)
• Conducted mental health assessments and assisted in treatment planning.
• Supported clients with emotional regulation, coping strategies, and independent living skills. • Provided crisis intervention and behavioral health support.
• Assisted clients with community integration and vocational development.
CNA - Certified Nursing Assistant
Golden Living Centers-Saint Louis Park, MN June 2015 to July 2019 • This includes helping patients with bathing, dressing, grooming, toileting, and eating. assist patients with transferring between beds, wheelchairs, and other locations, ensuring their safety and comfort. ensure patients are clean, comfortable, and well-hydrated, changing linens, and maintaining a clean environment. provide emotional support to patients and their families, listening to their concerns and offering encouragement. communicate effectively with the healthcare team and document patient care activities accurately. In some cases, may assist with basic medical tasks, such as wound care and catheter care, under the supervision of a licensed nurse. responsible for transporting patients to different areas within a facility. responsible for maintaining a clean and sanitized environment for patients, including cleaning rooms and bed linens.
Certifications & Licenses
Certified Nursing Assistant (CNA) • Child Psychology Certificate • HVAC Certification • Special Boiler License • Driver’s License (Class D)
Core Skills
Psychosocial Assessments • Case Management • Crisis Intervention • Care Planning • Discharge Planning • Client Advocacy • Mental Health Support • Motivational Interviewing • Interdisciplinary Collaboration • Documentation & Case Notes • Medicaid Waiver Services (CADI) • Dementia Care • Microsoft Office (Word, Excel, Outlook)