AI-Driven BI Analyst with AI-Enhanced Dashboards

ECHEFULACHI NJOKU

Calgary, AB 306-***-**** ****************@*****.***

PROFESSIONAL SUMMARY

Business Intelligence Analyst with 2+ years of experience leveraging data analytics, business intelligence, and artificial intelligence to drive strategic decision-making and operational efficiency. Proven ability to transform complex datasets into actionable insights through AI-enhanced dashboards, predictive analytics, and data modelling. Experienced in cross-functional collaboration, performance optimization, and delivering measurable business impact across finance, operations, marketing, and workforce analytics.

TECHNICAL/SOFT SKILLS

• AI-Driven Business Intelligence & Analytics

• Generative AI & Prompt Engineering

• Data Visualization (Power BI, Tableau)

• Data Modelling & SQL

• Predictive Analytics & Forecasting

• ETL & Data Transformation (Power Query, SSIS)

• Excel Automation (VBA, Advanced Functions)

• Performance Analytics & KPI Development

• Stakeholder Engagement & Data Storytelling

WORK EXPERIENCE

Business Process Analyst Chinazam Auto Parts Saskatoon, SK 2024 – Dec 2025

• Led AI-enabled process optimization initiatives across automotive repair and parts distribution, reducing service turnaround time by 20%.

• Conducted operational analyses using AI-driven forecasting and pattern recognition to improve inventory management and service efficiency.

• Implemented CRM, inventory systems, and AI-assisted diagnostic tools to enhance workflow automation and data visibility.

• Designed AI-enhanced KPIs with predictive insights and anomaly detection for performance monitoring.

• Performed root-cause analysis using AI-assisted diagnostics to streamline workflows and reduce rework rates.

Business Intelligent Analyst Petrich Technology Limited 2020 – March 2022

• Build and deploy AI-enhanced interactive dashboards using Power BI and Tableau, integrating predictive analytics and automated insight generation to deliver real-time KPI tracking and executive scorecards.

• Leverage AI-driven analytics alongside Google Analytics to evaluate user behaviour, acquisition channels, and conversion funnels, optimizing marketing strategies and increasing revenue performance.

• Led workforce analytics initiative integrating HR and operational data within Azure, applying AI-based forecasting models to analyze hiring trends, turnover, engagement, and training ROI.

• Spearheaded AI-supported market intelligence analysis using Python, Excel, Power BI, and Tableau, contributing to a 75% increase in client revenue through data-driven strategy.

• Delivered performance reports enhanced with AI-assisted trend analysis and anomaly detection, enabling proactive decision-making and risk mitigation.

Database Administrator IMO Health Warri, Nigeria 2017 – 2019

• Managed and maintained secure healthcare database systems, ensuring high availability, performance, and data integrity.

• Performed database configuration, optimization, and monitoring using SQL environments.

• Implemented data security protocols, access controls, and backup/recovery systems in compliance with healthcare regulations.

• Conducted audits, troubleshooting, and performance tuning to resolve system issues and maintain consistency.

• Supported system upgrades, migrations, and integration of healthcare technologies.

Computer Support Technician CSI Wesley Institute of Technology and Sciences NG 2014 – 2015

• Installed and maintained hardware, operating systems, and network infrastructure.

• Diagnosed and resolved technical issues, improving system uptime and user productivity.

• Managed system updates, security patches, and vulnerability prevention.

• Provided end-user technical support and training.

• Configured LAN/Wi-Fi networks and peripheral devices.

• Performed backups and system recovery to ensure business continuity.

EDUCATION AND CERTIFICATIONS

• Graduate Certificate Artificial Intelligence and Data Analytics Saskatchewan Polytechnic 2024

• Advanced knowledge of the use of Artificial Intelligence in Data Analysis

• Bachelor of Computer Science Imo State University 2013

• Advanced knowledge of computers, networks, data analysis, and protocols

• ITIL 4 Certification in-view

• Data Analytics Coursera 2021

• Customer Service Service Best Saskatchewan 2025

• Valid driver’s license 2024

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