Medical Coder with ICD-10, CPT, HCPCS Expertise

Shaunte Edwards

Corbin, KY ***** 240-***-**** ***********@*****.***

Professional Summary

Detail-oriented and highly skilled Medical Coder for healthcare services. Proficient in ICD-10, CPT, and HCPCS coding systems, ensuring compliance with all regulatory guidelines and standards. Strong knowledge of medical terminology, anatomy, and physiology. Dedicated to maintaining data accuracy and confidentiality while optimizing revenue cycle management. Seeking to leverage expertise in medical coding to contribute to a dynamic healthcare organization's success. Work Experience

Long Haul Trucking Dispatcher - Remote

Trucking Agents LLC Remote

June 2025 to Present

• Coordinated and scheduled the delivery of goods to ensure timely and efficient transportation

• Monitored driver activities, including tracking their locations, ensuring adherence to safety regulations, and providing support as needed

• Communicated with customers regarding shipment status updates, addressing any concerns or issues promptly and professionally

• Utilized GPS systems and other tracking tools to monitor truck movements in real-time for improved operational visibility

• Maintained strong relationships with vendors/suppliers to negotiate favorable rates for transportation services while ensuring quality standards are met

• Cultivated positive relationships with trucking companies/owner-operators through effective negotiation strategies aimed at securing competitive rates for services rendered Dispatcher & Driver

Midwest Logistic Systems London, KY

October 2018 to May 2024

• Analyzed daily logs to identify potential improvements in routes and delivery times, aiming to enhance efficiency and effectiveness.

• Coordinated and scheduled daily shipments, ensuring timely delivery of goods to customers

• Maintained accurate records of all incoming and outgoing shipments, including tracking numbers and delivery confirmations

• Collaborated with the warehouse team to prioritize orders based on customer requirements and inventory availability

• Resolved any issues or delays in the shipment process by coordinating with carriers, suppliers, and customers

• Managed the dispatching software system to assign routes efficiently and optimize driver schedules Fuel Truck Driver

KAG London, KY

August 2021 to May 2022

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• Operated fuel tanker truck to transport and deliver petroleum products to various locations

• Followed all safety protocols and regulations while loading, unloading, and transporting fuel

• Maintained accurate records of fuel deliveries, including quantities delivered and mileage covered

• Performed routine inspections on the tanker truck to ensure it was in proper working condition

• Collaborated with dispatchers to plan efficient routes for timely delivery of fuel

• Communicated effectively with customers during deliveries, providing exceptional service and addressing any concerns or issues

• Adhered to strict schedules to meet customer demands for timely fuel delivery School Bus Driver

Kessler Body & Equipment Lexington Park, MD

August 2007 to October 2018

· Adhered to all traffic laws, safety regulations, and school district policies to ensure a safe and compliant transportation environment.

· Ensured the safety and well-being of students on the bus by managing behavior, enforcing rules, and addressing any conflicts or disruptions in a calm and professional manner.

· Maintained accurate records of daily bus routes, student attendance, and any incidents or accidents that occur. Complete necessary paperwork and reports in a timely manner. Automotive Service Writer

Martin's Auto Tech Hollywood, MD

May 2002 to June 2007

• Provided exceptional customer service by promptly greeting customers, assessing their automotive needs, and recommending appropriate services

• Effectively communicated with customers to explain recommended repairs and maintenance, ensuring transparency and building trust

• Managed a high volume of incoming calls and inquiries, addressing customer concerns and scheduling appointments in a timely manner

• Collaborated with technicians to ensure accurate diagnosis of vehicle issues and provided detailed information to customers regarding repair timelines

• Utilized extensive knowledge of automotive parts and services to accurately estimate costs for repairs and maintenance

• Consistently met or exceeded monthly sales targets by upselling additional services based on customer needs Customer Service Representative

Southern Heritage Funeral Home Pelham, AL

June 1998 to December 2002

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction

• Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution

• Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information Education

Medical Reimbursement and Coding (Associate's degree) Bryant & Stratton College-Online

September 2024 to April 2025

Medical Billing & Coding (Diploma)

Bryant & Stratton College

August 2023 to August 2024

Skills

Dispatching Customer Service General Administrative Revenue cycle management Time Management Communication General Operations Anatomy knowledge Policy & Procedures CPT Coding Billing Medical coding Invoicing General Accounting Microsoft Office ICD-10 Commercial driving

Languages

English

Certifications and Licenses

CDL A

Groups

EMT LEXINGTON PARK VOLUNTEER RESCUE SQUAD

August 2012 to December 2017

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