Customer-Focused Project Manager & Logistics Expert

Michelle Eggleston

303-***-**** ***********@*****.*** https://www.linkedin.com/in/michelle-eggleston-531601245/ Customer-focused Project Manager and logistics professional with 30+ years of experience delivering high-quality service and resolving complex operational and customer needs. Proven ability to manage fast-paced workflows, coordinate cross-functional teams, and communicate clearly in remote and high-pressure environments. Strong background in solar installations, international shipping, and notary services. Certified Notary Public with RON and E-Notary credentials. Professional Experience

BlueCore Solar

Project Manager April 2023 – April 2025

• Led coordination for site surveys and solar installations, minimizing downtime and scheduling conflicts

• Managed materials, permitting, PTO processes, and installation crew logistics Self-Employed

Independent Notary & Administrative Support October 2019 – Present

• Delivered in-person and Remote Online Notary services with strict compliance and confidentiality

• Managed client scheduling, document workflows, issue resolution, and follow-ups FedEx Express

Logistics, Operations & Customer Service Roles June 1989 – April 2020

• World Sales & Shipping Agent: International shipping, customs resolution, and client onboarding

• Service Assurance & Control Room Agent: Real-time operations monitoring and service recovery

• Truck Dispatcher: Coordinated inbound and outbound routes and schedules

• Recipient of FedEx RISE Award (2019)

Licenses, Certifications & Skills

Notary Public • Remote Online Notary (RON) • E-Notary • Errors & Omissions Insured • Microsoft Office • Project Scheduling • Logistics & Dispatch • Customer Service • International Shipping Education

Abraham Lincoln High School High School Diploma (1987)

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