Administrative Management

Valerie Feemster Waldorf, MD *****

********@*******.*** 202-***-****

Professional Summary

Accomplished Administrative Program Manager with extensive experience supporting private industry, federal agencies and the Department of Defense (DOD) programs. Proven ability to oversee multimillion-dollar projects, manage administrative operations, and ensure compliance with acquisition, contracting, and documentation standards. Skilled in coordinating across senior leadership, vendors, and cross-functional teams to streamline processes, manage budgets, and enhance organizational efficiency. Adept at policy interpretation, recordkeeping, staff onboarding, and the development of standard operating procedures to strengthen program delivery and administrative performance. Core Competencies

• Administrative and Program Management • Federal and DOD Acquisition Documentation

• Contract and Financial Reconciliation • Policy, Records, and Compliance Oversight

• Staff Training and Orientation Support • Budget Tracking and Process Improvement

• Customer Service and Client/Vendor

Communication

• Standard Operating Procedure Development

• Learning Management Systems (LMS

Administration)

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)

Professional Experience

Program Manager/COR II, Office of Personnel Management USA Learning Washington, DC April 15,2019-September 30, 2025

• Managed administrative and operational activities supporting projects valued over

$35 million annually across DOD and federal agencies.

• Collaborated with senior USA Learning leadership, military officials, and vendors to coordinate the design, development, and implementation of learning ecosystem solutions, SaaS, and PaaS platforms.

• Oversaw complete project lifecycles from initiation through contract closeout, including financial reconciliation, status reporting, and lessons-learned documentation for process improvement.

• Administered and tracked Status of Forces Agreement (SOFA) documentation and letters of agreement in the European Contracting Online System (ECOPS) for overseas operations.

• Provided administrative guidance to clients completing mandatory documentation for acquisition package submissions and purchases.

• Developed and maintained standard operating procedures (SOPs) to support new hire orientation, client inquiry responses, service requests, and licensing purchases.

• Monitored and tracked applications requiring system configuration and Authority to Operate (ATO) approvals, ensuring full compliance with FedRAMP and federal IT standards.

• Conducted periodic reviews of contracting activities to ensure alignment with Federal Acquisition Regulations (FAR).

• Prepared briefings, correspondence, reports, and data summaries for senior management and program stakeholders.

Key Administrative Achievements:

• Coordinated and managed the Center for Development of Security Excellence program, supporting over 250 annual training events and ensuring timely reporting and documentation.

• Streamlined administrative processes for the Air Force Education and Training Command divisions, improving efficiency for blended and distance learning initiatives.

• Oversaw contract and administrative operations for Medical Modeling Simulation and Defense Health Agency (DHA) Global Training programs across 58 military installations, managing 82 contractors within budget and schedule.

• Supported acquisition and documentation efforts that contributed to $2 million in new contracts, expanding USA Learning’s presence within DHA’s training programs. Management Analyst Sevatec. Inc. on contract with Office of Personnel Management USA Learning

Washington, DC August 2008-April 15, 2019

• Managed full procurement lifecycle for federal and DoD clients, from requirement development through contract award and post-award administration.

• Processed 102+ contracts annually, increasing program revenue by 30% through efficient acquisition and contract management practices.

• Oversaw day-to-day operational administration of subscription-based and service- based federal programs, ensuring timely delivery, tracking, and issue resolution.

• Prepared and reviewed acquisition packages, processed funding requisitions, and supporting documentation to ensure compliance with federal procurement requirements.

• Conducted fiscal analysis and system reporting to support budget planning and contract renewal justification.

• Served as liaison between program offices, procurement officials, and contractors to resolve business issues, verify requirements, and support decision-making.

• Facilitated bi-weekly coordination meetings with the Office of Procurement Operations to address service issues, improve workflow, and strengthen customer support.

• Provided administrative, technical, and policy guidance on contracting procedures, program regulations, and legislative authorities.

• Monitored vendor performance and coordinated corrective actions for quality or service delivery issues.

Key Administrative Achievements

• Developed and implemented standard operating procedures, training manuals, and administrative guidelines that improved workflow efficiency and reduced onboarding time.

• Increased productivity and staff capability by training and mentoring program partners in the use of the Learning Management System (LMS).

• Designed and implemented a contract tracking system to document awarded LMS services, reducing service delays and preventing client loss. EDUCATION

Associates, Business Administration

Strayer University, Washington DC

RELEVANT COURSEWORK:

• Managerial Accounting

• Organizational Behavior

• Management Information Systems

• Principles of Management

• Marketing

• Finance

• Economics

• Business Strategy

• Quantitative Reasoning for Business

• Project Management

CERTIFICATIONS/TRAINING

Federal Acquisition Institute

Washington, DC United States

• Major: Contracting Officer Representative CORII Certification

• Government Contract Administration

• Federal Acquisition Regulation (FAR) Training

• Contract Pricing and Pricing Fundamentals

• Contract Performance

• Program and Project Managers (FAC PMP pending scheduled completion 12/2025 REFERENCES FURNISHED UPON REQUEST

Contact this candidate