Operations Technology Administrator candidate

Ian Sczygelski

Manitowoc, WI ***** +1-920-***-**** ***************@**.*******.***

Work Experience

Student Library Worker

Lakeshore College Cleveland, WI

October 2025 to Present

My roles include

• Front desk services for students, staff, and other guests

• Archival of documents and photos from college's history

• Check out/check in of class materials (textbooks, laptops, charging cables, medical equipment, training weapons, etc.)

• Technical assistance for library patrons concerning in-house computers and printers. IT Security Consultant

Sczygelski IT Solutions Manitowoc, WI

October 2023 to Present

As an independent IT consultant, I provide on-call technical assistance to individuals and non-profit organizations. My services include:

• Troubleshooting and Support: Swiftly address technical issues, ensuring minimal disruption to daily operations.

• System Optimization: Optimize hardware and software configurations for improved performance.

• Security Guidance: Advise clients on best practices to safeguard their digital assets.

• Non-Profit Focus: Tailor solutions to meet the unique needs of non-profit organizations. Venue Technician

Capitol Civic Centre Manitowoc, WI

October 2022 to Present

My responsibilities include:

• Backstage Support: Work behind the scenes to move, organize, and maintain the technology essential for each performance.

• Equipment Management: Handle lighting, sound, and other technical equipment, ensuring they are ready for use during shows.

• Collaboration: Coordinate with performers, stagehands, and production teams to create memorable experiences for the audience.

Technical Advisor

Sczygelski Law Firm Manitowoc, WI

July 2021 to Present

• Legal Case Support: Advised Ralph Sczygelski on a case involving GPS technology, ensuring accurate understanding and effective utilization of relevant information.

• On-Call IT Service: Offered regular on-call IT assistance, addressing technical issues promptly and maintaining seamless functionality for the firm.

Computer Technician

CyberWorks Manitowoc, WI

April 2024 to June 2024

My role was ensuring smooth IT operations for our customers. My responsibilities included:

• On-Site IT Assistance: Provided in-person and on-call technical support to customers, resolving hardware and software issues promptly.

• Electrical Waste Disposal: Managed the safe disposal of electrical waste, adhering to environmental regulations.

• Computer Refurbishing and Scrapping: Refurbished old computers, maximizing their lifespan, and efficiently scrapped outdated systems.

My contributions helped maintain reliable technology services for our clients, enhancing their overall experience. Behavioral Health Technician

CORE Treatment Services, Inc. Manitowoc, WI

November 2022 to August 2023

As a Behavioral Health Technician at CORE Treatment Services, I provided essential care and support to residents during overnight shifts. My responsibilities included:

• Medication Dispensing: Ensured accurate administration of medications to residents, following established protocols.

• Emergency Response: Responded promptly to both medical and interpersonal emergencies, maintaining a calm and effective approach.

• Life-Threatening Situations: Managed life-threatening situations that occurred semi-monthly, demonstrating quick thinking and crisis management skills.

• Facility Management: Oversaw a twenty-bed facility, preparing materials and ensuring a smooth transition for the next shift.

My role was critical in maintaining the safety and well-being of residents, and I contributed to the overall success of CORE Treatment Services.

IT Intern

Manitowoc Public Utilities Manitowoc, WI

May 2019 to August 2019

• Virtual Machine Upgrades: Led the migration of city employees’ workstations to virtualized environments, optimizing resource utilization and streamlining IT operations.

• Project Support: Collaborated with cross-functional teams on various IT projects, contributing to successful implementations and timely deliverables.

• System Maintenance: Conducted routine maintenance tasks, ensuring system stability, security, and compliance.

• User Support: Provided technical assistance to staff members, resolving issues promptly and maintaining high levels of user satisfaction.

• Documentation and Training: Created documentation for VM deployment procedures and conducted training sessions for end-users

IT Intern

Manitowoc Public Utilities Manitowoc, WI

May 2018 to August 2018

• Assisted in upgrading all city employees to Windows 10, ensuring a smooth transition.

• Engaged in various tasks, including project support, system updates, and maintenance across multiple municipal locations.

• Collaborated with cross-functional teams to enhance operational efficiency and user experience. Education

Information and Communication Technologies (Bachelor's) UW-Stout Menomonie, WI

September 2017 to May 2022

Skills

Writing skills Cybersecurity Linux Python Customer service Database design TCP/IP Library services Help desk Microsoft Windows Social work IT support Troubleshooting Crisis intervention LAN Computer science Microsoft Access Windows Technical support Microsoft Office Desktop support Computer networking Archival standards Photography AI SQL Social media marketing Video editing Technical Support Java Network support Editing Network Support SharePoint Communication skills Operating systems Videography Organizational skills Software testing Web design Video production IT Software troubleshooting Help Desk Filming

Languages

Spanish - Intermediate

Awards

1 Black Belt

December 2016

I was awarded a 1 Black Belt in Goju Karate

Certifications and Licenses

Cybersecurity Professional Certificate

September 2023 to Present

General Cybersecurity certification through the University of Wisconsin - Madison Driver's License

March 2018 to April 2026

Additional Information

Currently enrolled in the IT-Cybersecurity Specialist Program at Lakeshore College.

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