Experienced Housekeeping Professional with 15+ Years Experience
Resume:
Sandra Aragon
Fort Collins, CO *****
****************@*****.***
Professional Summary
Accomplished housekeeping professional with 15+ years of experience in residential and commercial cleaning. Demonstrates exceptional attention to detail and efficiency in maintaining cleanliness and guest satisfaction. Proven ability to implement effective cleaning techniques and manage supplies, ensuring a welcoming environment. Strong customer service skills developed through extensive experience in various service-oriented roles, enhancing client relationships and satisfaction. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeping
Brittany’s Cleaning-Fort Collins, CO
April 2024 to April 2025
• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
• Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
Housekeeping
ABC Cleaning Inc-Fort Collins, CO
February 2018 to April 2024
• Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
• Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards
Landscaping Laborer
NATURE BY DESIGN LANDSCAPES-Severance, CO
May 1995 to August 2019
• Performed a variety of landscaping tasks, including but not limited to planting, mulching, weeding, and lawn maintenance, ensuring the overall aesthetic appeal of outdoor spaces
• Contributed to the beautification of commercial and residential properties through meticulous attention to detail in landscaping and lawn care
Parts/Service Advisor, customer service, S/R
Western Engine and transmission-Fort Collins, CO
May 1991 to July 2006
• Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
• Demonstrated strong product knowledge to assist customers with making informed purchasing decisions
• Collaborated with cross-functional teams to resolve complex customer issues in a timely manner Parts/Service, forklifts, recycling, scale house
Aragon Iron and Metal-Fort Collins, CO
May 1984 to May 1991
• Collaborated with suppliers to negotiate return policies and procedures, resulting in improved return rates
• Maintained accurate records of returned parts, including serial numbers, quantities, and reasons for return
• Assisted customers in identifying correct replacement parts for their needs
• Implemented a tracking system for returned parts, improving inventory accuracy by XX%
• Trained new employees on proper handling and processing of returns at the parts counter
• Resolved conflicts between customers regarding returns in a professional manner while maintaining company policies
Customer Service
Beavers market-Fort Collins, CO
March 1982 to May 1984
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
• Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
• Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
Education
High school diploma or GED
Skills
• Food service
• Industrial building
• Route driving
• GPS
• Vacuuming
• Mobile devices
• Task prioritization
• Automotive parts and accessories knowledge
• Cleaning surfaces
• Host/hostess experience
• Truck delivery (delivery method)
• DOT (Department of Transportation) regulations
• Mechanical assembly
• Equipment maintenance
• Mopping
• Dusting
• Electric pallet jack
• Cleaning
• Mirror cleaning
• Manufacturing
• Assembly
• Customer inquiry handling
• Tape measure proficiency
• POS systems
• Refrigerator cleaning
• English
• Outdoor work
• Machining
• Cooking
• Attention to detail
• Casual dining experience
• Time management
• Injection molding
• Landscaping
• Cargo van operation
• Computer operation
• Hazmat
• Organizational skills
• Janitorial experience
• Commercial cleaning
• Defensive driving
• Manufacturing facility
• Computer skills
• Manufacturing facilities cleaning
• Cash handling
• Food preparation
• Power tools
• Oven cleaning
• Food service management
• Technical Proficiency
• Warehouse experience
• Basic math
• Machine operation
• Heavy lifting
• Housekeeping management
• Residential cleaning
• Industrial cleaning
• Hotel experience
• Computer literacy
• Disinfection procedures
• Floor steam cleaning
• Residential window cleaning
• Food safety
• Floor cleaning
• Supervising experience
• Delivery driver experience
• Food safety management
• Manual transmission
• Climbing
• Customer service
• Box truck
• Driving
• Hand tools
• Car wash
• Minivan driving
• Warehouse supervisor experience
• Custodial experience
• Appointment scheduling
• Manufacturing company experience
• Hospitality
• Forklift
• Databases
• Office cleaning
• Trash removal
• Route planning
Languages
• English
Certifications and Licenses
Driver's License
Non-CDL Class C
OSHA 10
Food Safety Certification
Food Handler Certification
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