Administrative & Accounting Professional with Compliance Focus

OBJECTIVE

Seeking a challenging position

within a reputable organization

where I can learn new skills,

expand my knowledge, and

leverage

my experience in administrative

support, compliance filing, and

financial documentation. I aim to

contribute to organizational

efficiency while continuing to

grow professionally.

Melissa Chen

ADMINISTRATION/ACCOUNTING PROFESSIONAL

I am passionate about supporting organizational efficiency through strong attention to detail, accurate documentation, and effective administrative coordination. I take pride in maintaining compliance standards, managing complex information, and contributing to a team environment that values reliability, organization, and continuous improvement. CONTACT

**************@*****.***

980-***-****

Charlotte, NC

SKILLS

Compliance Filing

Excel Data Reconciliation

Administrative Coordination

Financial Recordkeeping

Regulatory Communication

Quality Control

Documentation

Management

EDUCATION

UNC CHARLOTTE –

ACCOUNTING &

INFORMATION SYSTEMS

COURSEWORK

(GPA 3.25)

CENTRAL PIEDMONT

COMMUNITY

COLLEGE – A.S.

ACCOUNTING

COURSEWORK

EXPERIENCE

INSCIPHER – FILING ADMINISTRATOR (REMOTE) JUN 2023 – JUN 2025

Managed surplus lines tax filings across many states for multiple insurance agency clients.

• Maintained Excel-based tracking and reconciliation logs supporting multi-state compliance filings.

• Processed policy transaction data via CSV uploads and manual entry using InsCipher Connect.

• Performed compliance QC reviews ensuring filings met state regulatory requirements.

• Coordinated producer/entity license updates including additions and entity changes.

• Communicated with regulators, stamping offices, and clients to resolve filing discrepancies

BANK OF AMERICA – FINANCE ASSISTANT MAR 2017 – JAN 2019

• Reviewed financial postings and accounting documentation for accuracy and correct coding.

• Matched invoices with purchase orders and maintained accounting records in spreadsheets.

• Supported accounting operations by organizing financial records for reporting.

GLOBE EXPRESS – ACCOUNTING INTERN / ADMINISTRATIVE ASSISTANT JUL 2015 – MAR 2017

• Assisted with accounts payable and receivable documentation and accounting data entry.

• Maintained organized filing systems for financial documentation.

REFRERENCES

Christine Luley – InsCipher 704-***-**** ***************@*******.*** Natalya Goodwin – Atrium Health 704-***-**** **************@*****.***

Contact this candidate