Care Coordination & Patient Advocacy Specialist

Chelsea Rae Blankenship 720-***-**** *******@*****.*** Denver, CO

Compassionate and detail-oriented care professional with 5 years of experience in patient care coordination, case management, and advocacy. Adept at collaborating with interdisciplinary teams to enhance outcomes and ensure seamless transitions. Strong communicator with a passion for improving individual experiences and streamlining processes adherent to policies and procedures. Core Competencies

Advocacy & Education

Care Coordination & Case Management

Medical Documentation & Compliance

Interdisciplinary Team Collaboration

Insurance, Benefits and Resource Navigation

Electronic Health Records (EHR) & Client Service Management Systems Communication & Problem-Solving based correspondence Observation & Supervision recommended reporting

Sales, Revenue, and Profit Analytics

Professional Experience

Behavioral Health Technician Avenues Recovery Center Aurora, CO August 2024 Coordinate care plans for patients by assessing needs, developing treatment strategies, and connecting them with appropriate healthcare services. Act as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care. Educate patients and families about available healthcare resources and insurance coverage options. Maintain accurate medical records and ensure compliance with healthcare regulations. Collaborate with multidisciplinary teams to enhance patient outcomes and optimize care delivery. Security Guard Front Range Patrol Commerce City, CO July-August 2024 Patrolled assigned premises & monitored surveillance systems Enforced security policies & identified suspicious behavior Controlled access to the property by responding to incidents and reported any irregularities to the appropriate authorities Cashier Circle K SW Denver & Front Range, CO December 2023- April 2024 responsible for operating the cash register & processing customer transactions by accepting payments for gas, food, and other merchandise, lottery tickets, alcohol & tobacco products, providing change, issuing receipts, maintaining inventory levels, and ensuring a clean and customer-friendly environment within the gas station store, while also occasionally assisting customers with fuel pump issues when needed

Preschool Teacher Assistant Primrose Academy Lakewood, CO May 2022-Aug 2022 supported the lead teacher in providing a safe and nurturing learning environment for young children assisted with daily activities while implementing educational lessons and supervising playtime & ensured the well-being of each child under the guidance of the lead teacher

Assistant Administrator, Leasing Agent, Office Manager & Sales Marketing Coordinator Real Estate Personnel/ MAVD/The Denver 100 Denver, Broomfield, Englewood & Lakewood, CO Sept 2021-May 2023 supporting the Property Manager in the day-to-day operations of a residential or commercial property, including tenant screening, lease management, marketing vacancies, coordinating maintenance requests, collecting rent payments, and ensuring tenant satisfaction while maintaining the property's value

Assist Managing Broker with inter office management and oversight of 25 agents and their multiple off-market & active client listings in the MLS and REColorado databases and market appropriately.

Follow FHA and local state laws and recommendations. Advanced Caregiver Right At Home & AbleCare Centennial, CO February 2020 - August 2021 Assisted patients in navigating healthcare systems, ensuring access to necessary medical treatments and support services. Developed individualized care plans, addressing patients' unique medical and social needs. Conducted follow-ups to assess patient progress and adjust care plans as needed. Supported case management functions, including referral coordination and documentation. Ed i & C ifi i f d ifi f h h f li

Education & Certifications: Informed Trauma Certificate for Coaches The Centre for Healing, 2025 Peer Recovery Coach – CHOICES, 2024 CPR/BL/AED/Adult & Infant First Aid– American Red Cross, 2024 Armbrust Real Estate Institute 2022-2023 Parenting with Love & Logic 2018 Technical Skills Professional Affiliations HardBeauty Foundation- 24' COPA – 24' DORA- 24' Proficient in [EHR System, e.g., Epic, Cerner]

Microsoft Office Suite (Word, Excel, PowerPoint)

Healthcare Compliance & HIPAA Regulations

ATF, DOJ, FHA & HUD Laws, Regulations & Compliance CRM & POS Systems [Yardi, Rent Cafe’, IBM, etc.]

References

Available upon request.

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