Customer Service & Experience Specialist

RHONDA R. BISHOP

CUSTOMER SERVICE/EXPERIENCE SPECIALIST

CONTACT EXPERIENCE

Cell: Keith's Ace Hardware, Red Oak, TX 75154

972-***-**** August 2006-July 2023

Email: Front end manager-lead cashier

*********@*****.*** e Department head duties

e Ordering supplies/keep up with inventory

¢ Greet and assist customers

e Ensure cash drawer is balanced daily

e Maintain the most updated knowledge of items in

store/online (home & garden, hardware/tools, paint,

and plumbing)

e Stocking inventory truck on a weekly basis/sign off on

all purchase orders from outside vendors

¢ Training of all new hires

e Merchandising end caps for sales/displaying new items

SKILLS

Communication Jimmy John's, Mansfield, TX 76063

Time management September 2023-Current

Organization Delivery driver/shop helper

Attention to detail «Take orders by phone or in-person

Teamwork ¢ Ensure orders are correct and delivered on time

Creativity « Greet customers and provide excellent customer

service

e Handle cash payments and make change

e Deliver orders within a designated area in a safe and

EDUCATION timely manner

e Maintain a clean driving record

Midlothian High School

1982-1986

High School Diploma

Contact this candidate