Customer Service-Oriented Housekeeping Specialist
Resume:
Aisha Coby
Lakeland, FL ***** 863-***-**** **********@*****.***
PROFESSIONAL
SUMMARY
Dedicated professional with extensive experience in housekeeping at Lakeland Regional Health, excelling in maintaining sanitary environments and enhancing guest satisfaction. Proven teamwork and customer service skills, coupled with a strong ability to implement effective cleaning protocols. Committed to achieving high standards of cleanliness and safety in all tasks. SKILLS • Teamwork • Housekeeping
• Customer service • Bathroom cleaning
WORK HISTORY HOUSEKEEPER 03/2023 to 06/2025
Lakeland Regional Health Lakeland, FL
• Disinfected and mopped bathrooms to keep facilities sanitary and clean. Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
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Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
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• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors. Used chemicals by following safety protocols and procedures to avoid burns and injuries.
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PAPER HANDLER 11/2021 to 11/2023
The Lakeland Ledger Lakeland, FL
Developed strong relationships with suppliers, negotiating favorable terms for bulk purchases of raw materials.
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Completed special projects assigned by management, demonstrating flexibility and adaptability to new tasks.
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Streamlined documentation procedures for greater accuracy in record- keeping and improved communication between departments.
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Maximized production capacity through efficient allocation of resources and diligent attention to deadlines.
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Exceeded quality expectations by conducting thorough visual inspections of finished goods before packaging or distribution stages.
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MATERIAL HANDLER 12/2018 to 01/2020
Keymark Corporation of Florida Lakeland, FL
• Transported inventory items to appropriate locations.
• Packed items into appropriate containers for shipment. A C
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
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Kept storage areas organized, clean, and secure to fully protect company assets.
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RECEIVING CLERK/STAND-UP FORKLIFT OPERATOR 01/2018 to 08/2019 Advance Auto Parts Lakeland, FL
Maintained tidy, organized and safe work area to comply with cleanliness standards.
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• Regularly reviewed invoices and double-checked orders.
• Unloaded pallets and deliveries and organized products in warehouse. Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
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Compared shipping orders and invoices against contents received to verify accuracy.
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Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
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• Double-checked cargo inventories and documentation for accuracy. Double checked records, daily reports, and inventory transactions to identify and correct variances.
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FURNITURE REFINISHER(SHOP TECH) 12/2010 to 12/2011 Rooms To Go Warehouse Lakeland, FL
Consistently met project deadlines through efficient time management and prioritization of tasks.
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Enhanced furniture appearance by skillfully stripping, sanding, and refinishing various wood surfaces.
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Utilized a range of techniques such as staining, painting, glazing, and distressing for diverse finishes on different furniture pieces.
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Worked closely with design teams to ensure accurate execution of client''s vision in custom furniture refinishing projects.
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Verified finishing met established standards for color, textures, metallic, exotic woods and aged finishes.
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CERTIFIED NURSING ASSISTANT 01/2003 to 02/2010
Good Shepherd Hospice Lakeland, FL
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
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Assisted patients with daily living activities for enhanced comfort and wellbeing.
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Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
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• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
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Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
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Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
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Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
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EDUCATION Certified Nursing Assistant 01/2000
Learey Technical College, Tampa, FL
General Studies 06/1996
Lakeland Sr. High, Lakeland, FL
CERTIFICATIONS Certified Stand Up Lift.
LANGUAGES English
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