Office Administration & Customer Service Leader
Resume:
AMBER S. LEWIS
*****.*********@*****.***
Noblesville, IN, 46060
CAREER OBJECTIVE
EDUCATION
IVY TECH Community College
(Computer Software)
Purdue Global University
(Business Administration)
Indianapolis, IN
(2019- present)
ADDITIONAL SKILLS
Databases
Decision Making Abilities
Customer Service Oriented
Filing, Organization & Recordkeeping
Skilled in Microsoft Word and Excel
Google Suites
Sensitive Information Handling
Interpersonal Skills
Accounts payable
Administrative
Bookkeeping
Interpersonal Skills
Clients
Customer satisfaction
Customer Service
Decision Making
Filing
Inventory
Invoicing
Lawson
Excel
Office
Microsoft Word
Multitasking
Office Administration
Dedicated and focused Office Supervisor who excels at prioritizing, completing multiple tasks, and following through to achieve project goals. Excels at providing proactive customer service in hospitality establishments. Well versed in Microsoft Office and Google with accuracy in data entry and reservation management.
EXPERIENCE
OFFICE SUPERVISOR
OPENLANE, Carmel, IN / Sep 2020 - Present
Oversees Office Operations when it comes to managing workflow and managing reception, security and facilities.
Help maintain accurate filing systems, and reports
Liaison between OPENLANE, CNO, and Cushman and
Wakefield
SERVER
Stone Creek Dining Company, Noblesville, IN / Apr 2016- Sep 2021
Dedicated to ensuring customer satisfaction by
remaining accessible and friendly. Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings. Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders.
Successfully multitasking while remaining professional and courteous in fast- paced environment.
Bartending skills: workmorning and night shifts, stocked alcohol, and prep for night shift.
FRONT DESK RECEPTIONIST
Allisonville Meadows, Fishers, IN / Jul 2020 - Sep 2020
Dedicated to ensuring customer satisfaction while answering incoming calls.
Transfer calls to designated areas.
Sort Mail for Residents and Management.
Monitor who is coming in and out of the building. MAIL CARRIER
Rural Carrier, USPS, Fortville, IN / Apr 2020 - Jun 2020
Dedicated to ensuring customer satisfaction while delivering the mail.
Sorted Mail and Delivered in timely fashion.
Delivered packages and made sure the integrity of the packages was kept.
Made sure packages and mail were not damaged.
Policies
QuickBooks
Rapport
Safety
Sales
Spreadsheets
Telephone etiquette
Well-organized
HOME CAREGIVER
Select Senior Care, Indianapolis, IN /Oct 2017 - Jan 2022
Maintained a clean, safe and well-organized patient environment
Ensured safety and well-being of each patient in alignment with care plan.
Developed rapport with patients to create a safe and trusting environment for care.
Worked to improve and enhance patient lives through effective and compassionate care.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
ADMINISTRATIVE ASSISTANT
TOPS Electronics, Indianapolis, IN / Jan 2008 - Jan 2010
Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coached new employees on administrative
procedures, company policies and performance
standards.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
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