Security Officer 3 / Acting shift lead

Rayene Djemani

Sacramento, CA

916-***-**** *****************@*****.***

Professional Summary

Detail-oriented and motivated pre-nursing student with strong experience in security, customer service, and public-facing roles. Proven ability to manage high-pressure situations, communicate effectively, and maintain professionalism. Seeking a remote or entry-level healthcare role where I can support patient coordination, administrative operations, and data accuracy while gaining hands-on experience in the healthcare field.

Core Skills

Patient communication & support

Administrative coordination

Incident reporting & documentation

HIPAA awareness & confidentiality

Conflict resolution

Attention to detail

Time management

Team collaboration

Multilingual: Arabic, English, French

Professional Experience

Security Officer III / Acting Shift Lead

Securitas (CalSTRS), West Sacramento, CA 2024–Present

Provide assistance and guidance to employees and visitors in a professional environment

Maintain accurate reports, logs, and documentation of daily activities and incidents

Train and onboard new employees, ensuring compliance with procedures

Handle incidents calmly while prioritizing safety and communication

Coordinate with team members to maintain smooth daily operations

Security Officer

Allied Universal, San Francisco, CA 2022–2023

Monitored premises to ensure safety and security of staff and visitors

Responded to incidents and provided support in high-pressure situations

Completed detailed daily activity and incident reports

Maintained a visible and professional presence to prevent disruptions

Customer Service Associate

Retail Positions Oct 2022 – Dec 2022 & May 2023 – Nov 2023

Assisted customers with inquiries and problem resolution in fast-paced environments

Maintained organized records and processed transactions accurately

Collaborated with team members to ensure efficient daily operations

Delivered high-quality customer service while handling multiple priorities

Education

Pre-Nursing Coursework & Honors Program

Cosumnes River College – Sacramento, CA (Currently Enrolled)

Completed Coursework:

AH 108, AH 120, CHEM 305, BIOL 100, NUTRI 300, MATH 300, STATC 1000

Currently Enrolled:

BIOL 430, FCS 324, ENGL 488

Contact this candidate