Data Entry Clerk - Remote Work Candidate with A.A. in Business

ASHLEY GOODWIN

*** ***** **, ******, ** *****, 575-***-****, ************@*******.***

PROFESSIONAL SUMMARY

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.

Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.

SKILLS

MultitaskingCritical thinkingWritten communication

SchedulingCoordinationRecordkeeping

Time managementQuality assuranceTask prioritization

Planning

EXPERIENCE

Assistant Manager

Dollar General

Presser

May 2021 - July 2021

Snyder Cleaners Clovis, New Mexico

Safeguarded delicate fabrics from damage, using covering cloths to mitigate heat damage.

Protected knitted garments from shape-loss by blocking after cleaning Used hot-head presses or steam tables to finish velvet garments.

Deli Staff Member January 2021 - May 2021

Pilot Flying J Clovis, New Mexico

Reduced shrink by serving correct portion sizes and accurately weighing price-per-pound products.

Helped keep costs low by notifying management of associate theft, customer shoplifting, unauthorized mark-downs, or property defacement.

Weighed, prepared, and packaged deli meats, side dishes, and sandwiches according to established recipes and standards.

Communicated with customers to assess needs and make product recommendations.

Adhered to all local, state, and federal laws for food handling and sanitation.

Supported superior customer service by welcoming customers and answering menu and product questions.

Met health code standards by keeping display cases, cooler, and freezer organized and clean.

Used POS system to process payment transactions.

Assistant Manager September 2020 - December 2020

Stripe's Clovis, New Mexico

Supported senior managers with day-to-day operational requirements.

Contributed to budget development and forecasting by gathering revenue data.

Coordinated employee schedules to provide adequate staff coverage.

Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by handling escalated problems.

Enhanced market penetration with special marketing campaigns and merchandising approaches.

Promoted products based on effective planning, merchandising, and employee preparation.

Reduced corporate costs and addressed shrinkage, employee turnover, and vendor pricing.

Optimized inventory for maximum revenue turnover.

Assistant Manager/ General Manager October 2019 - September 2020

Allsup's Clovis, NM

Maintained successful operations by overseeing [Number]+ employees, monitoring performance and continuously eliminating knowledge gaps.

Achieved operational, financial, and customer service targets consistently with well-balanced staff schedules and assignments.

Improved profits by controlling costs without sacrificing service or overhead needs.

Assisted with all administrative needs such as recordkeeping, payroll administration, and accounts payable.

Increased sales with multifaceted approaches involving employee coaching, customer service, and team motivation.

Managed relationships with business vendors, verifying performance and resolving concerns.

Reduced turnover and boosted employee morale by implementing employee appreciation days and effective training policies.

Resolved employee, customer, and vendor issues using strong conflict mediation and problem-solving abilities.

Guaranteed top-notch service standards and memorable customer experiences for every guest.

Door Greeter April 2019 - September 2019

Walmart Clovis, New Mexico

Kept facilities clean and presentable with regular attention to service needs.

Assisted guests with locating missing family members, friends and lost personal articles.

Supported individuals with special needs, including patrons using wheelchairs and crutches.

Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.

Monitored employees and guests to prevent theft.

Served customers by going above-and-beyond to offer exceptional support for all needs.

Assisted with tasks and work duties during slow periods to maintain team productivity.

Secretary February 2017 - April 2019

LAT Automotive Clovis, New Mexico

Maintained calendars, updated staff schedules, and booked travel plans.

Supported staff and customer meetings, creating agendas, coordinating spaces, and recording meeting minutes.

Established positive customer relations with new clients and customers.

Kept office equipment stocked, operational, and ready for use.

Prepared timely administrative reports for senior management.

Managed multi-line telephone system to answer questions, route calls, and take messages.

Reorganized filing systems for better efficiency and more streamlined processes.

Completed accurate payroll by carefully tracking and verifying time in Maxx Trax.

Handled vendor invoices, verifying coding, reconciling purchase orders, and documenting approvals in Maxx Trax.

EDUCATION

Accounting

Clovis Community College, Clovis, New Mexico

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