Charles Spann, CPS
********@*****.***
Bronx, New York
Summary Objective
Extensive experience communicating involving classroom instruction, working in medical services, administration and customer service. Striving to utilize my continuing recovery-oriented trainings and education towards a more recovery-oriented career path.
Experience
2010 - 2014 Mental Health Association of Southeastern Pennsylvania Philadelphia, PA
Recovery Coach/Peer Specialist
Facilitated outreach to individuals in treatment programs, completed progress notes and treatment plans, provided peer support, facilitated team building activities
1997 - 2009 Newark Board of Education Newark, NJ
Per-Diem Substitute Teacher
Instructed students (grade K-12) in absence of their regular instructor
Motivated students and compelled them to reach their full potential
1993 - 2004 University Hospital Newark, NJ
Patient Access Representative
Performing Insurance verification, patient registration, (Inpatient, Outpatient, and ER) while displaying strong customer skills and courtesy
Used ICD 9 and CPT coding
Bed control, finance, charity care
Trained employees in scheduling and payroll accuracy
1990 – 1992 Saint Michael’s Hospital Newark NJ
Ward Secretary
Maintaining patient charts, stocking units, data entry, and customer service duties
Transcribing medical records and scheduling medical procedures
Various responsibilities pertaining to running a hospital unit
2009 Dept. of Behavioral Health & Pro-Act Philadelphia, PA
Trainings/Education
Certified Peer Specialist, Recovery Foundations Training, Person First: Honoring Diversity & Ending Disparities, Planning in Recovery- Oriented Systems of Care Training, The Evolving Role of Self- Disclosure, Relapse Prevention, Talking About Recovery: Stages of Change & Motivational Interviewing In The Recovery Process, Professional Ethic, Group Facilitation and Project Teach
1989 – 1992 Community College of USAF Montgomery, PA
Medical Service Specialist – Electro/Environmental Services Specialist
1985 - 1989 Montclair State University Montclair, NJ
Achieved senior level, Psychology Major, African American History Minor
Activities
Volunteer, Spoken Word Artist, Self Published Poet, Aspiring Screenwriter, Novelist