Facilities Management Leader with Custodial Excellence
Resume:
P.Perkins New RESUME
Paul Perkins
Akron, OHIO 44301 216-***-****
**************@*****.***
Objective: To use my Facilities Management experience to obtain a career in an organization that demonstrates exceptional customer service and encourages professional growth. Qualifications: I have over 10 years of progressive experience in facility management for industrial commercial facilities. I possess over seven years of hands-on knowledge in multi-surface flooring and carpet care, laundry equipment and chemical use. In addition, I have excellent organizational, written and verbal communication skills. As well as, a working knowledge of OSHA safety and sanitation standards and the ability to handle multiple tasks and projects. Intermediate computer skills. Current and active government clearances Education:
1991-1994 Associates Degree University of Montana Missoula, MT 1994-1996 Bachelors of Science Degree Azusa Pacific University Azusa, CA Skills:
● Ensure customer satisfaction with delivery of facility management services
● Facilitating projects and assignments for 4+ shift supervisors and 75+ employees
● Facility project proposals and presentations
● Preparing and reviewing budgets, and evaluating production rates( Past and Present)
● Reviewing site visits, estimating job cost, billing, etc.
● Facilitating and Monitoring company's safety practices and procedures
● Project budget planning and management
● Effective planning and time management
● Vendor management experience: constructors, event planners, developers, etc.
● Management duties: scheduling, training, hiring, evaluating, and mentoring new staff
● Addressing facility issues, complaints, and problem solving Employment:
2019 to 2024 Site Project Manager of Custodial Services (outside contractor) ATALIAN Global Services Inc. University of Akron Akron, OH. 44301 Sanitization of 28 operating buildings including but not limited to offices, classrooms, meeting rooms and common areas during the day and full cleaning at night.
● Ensure customer satisfaction with delivery of facility management services
● Facilitating projects and assignments for shift supervisors and employees
● Facilitating and Monitoring company’s safety practices and procedures
● Management duties: scheduling, training, hiring, evaluating, and mentoring new staff
● Addressing facility issues, complaints, and problem solving ****.*******@************.***
2018 to 2019 West End YMCA @ Union Village
Relocating the existing YMCA to the new building and supervising the floorcare and janitorial duties
● Supervise 15-25 custodians/housekeepers in daily client services
● Conduct initial walk through and/or inspection of new client properties
● Establish and maintain good customer relations to ensure customer satisfaction and customer account retention.
● Act as liaison between clients to resolve problems or deficiencies with custodial services.
● Tend to daily customer service needs
● Staff scheduling, job training, custodial coaching
● Procuring supplies, chemical distribution and equipment management 2014 to 2016 Facilities Project Manager (3 Government Facilities) Job Options, Inc. San Ysidro, CA
San Ysidro Land Port of Entry (GSA Contract)- 225,000 sq. ft. facility Coronado Naval Base- 6,900,000 sq. ft. facility
Brown Field Municipal Airport Base-810,000 sq. ft. facility
● Coordinates and directs operations and personnel to ensure efficient and profitable outcomes
● Maintains standards and operations to meet government's contract requirements
● Establishes company policies, protocols, and objectives
● Plans, directs and coordinates activities of project site thru managing 4+ shift supervisors and 75+ employees
● Insuring company goals and objectives are accomplished within prescribed time frames and funding parameters
● Reviews current procedures and recommending more efficient operational procedures
● Reviews daily reports prepared by shift supervisors
● Quality control inspections of facility standard operating procedures for cleaning and grounds staff
● Responsible for performance evaluations of all cleaning and grounds staff
● Vendor management
● Oversee contractors for facilities renovation, HVAC, electrical, and plumbing
● Oversee Facility’s waste and recycling process
2012-2014 Facilities Supervisor San Diego Convention Center (Commercial Cleaning) San Diego, CA
● Ensure the cleanliness of all restrooms, lobbies, foyer
● loading dock, meeting rooms and proper set-up per event specifications of a 1.5 million Sq. Ft facility
● Managed 30+ union and non-union workers on cleaning, building/event set-up/ and landscaping
● Develop cleaning standard operating procedures
● Vendor management
● Oversee contractors for facilities renovation, HVAC, electrical, and plumbing
● Oversee building waste and recycling process
● Plan, direct, and supervise daily work assignments of cleaning services, building set-up & grounds employees
● Train, evaluate, and coach staff on performance standards, and operation of equipment
● Prepare cleaning service and building services billing from estimate through final billing
● Assist in departmental budget allocation, equipment management, inventory control
● Oversee staff payroll and shift scheduling
● Ensure staff is in compliance with all safety and sanitation standards daily
● Submit work request and ensure completion of building repairs and all heavy equipment as needed 2010- 2011 Director of Housekeeping Chambrel at Montrose Assisted Living Akron, OH
● Supervise housekeepers in maintaining excellent standards of service
● Oversee all customer cleaning needs and laundry services
● Staff training, evaluating, and conduct coaching
● Budget allocation, equipment management, inventory control
● Staff payroll and shift scheduling
● Ensure maintenance and cleanliness of the facility
● Assist with housekeeping, forecasting and budgeting.
● Vendor management
● Ensure compliance with all safety and sanitation standards 2008-2010 Custodial Area Manager Crystal Clear Building Services (Commercial Cleaning) Solon, OH
● Supervise multiple sites/employees in custodial services and carpet care
● Residential and commercial office and factory space
● Staff scheduling and cleaning assignments
● H.R. and inventory recording
● Conduct initial walk through and/or inspection of new client properties.
● Establish and maintain good customer relations to ensure customer satisfaction and customer account retention.
● Act as liaison between clients to resolve problems or deficiencies with custodial services. 2005-2008 Housekeeping Supervisor Quota Contract Cleaning Services (Commercial Cleaning) Akron, OH
● Supervise 15-25 custodians/housekeepers in daily client services
● Conduct initial walk through and/or inspection of new client properties
● Establish and maintain good customer relations to ensure customer satisfaction and customer account retention.
● Act as liaison between clients to resolve problems or deficiencies with custodial services.
● Tend to daily customer service needs
● Staff scheduling, job training, custodial coaching
● Procuring supplies, chemical distribution and equipment management
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