Senior Administrative Specialist in Federal Service

Lauren C. Reeder

Mobile: 202-***-****

Email: ****************@*****.***

PROFESSIONAL PROFILE

Accomplished Administrative Professional with over 20+ years of experience in government and high-security environments. Demonstrated success in supporting senior leadership, improving office processes, and maintaining federal compliance. Seeking to bring strong organizational skills and commitment to excellence to a federal agency focused on service, integrity, and national progress. Prepared to use strong work ethic and diverse work experience to enhance any fast-paced environment.

PROFESSIONAL EXPERIENCE

Administrative Assistant, Department of Homeland Security (CWMD)

Chimera, Enterprise LLC, Washington, DC November 2022- Present

Provide comprehensive administrative support to DHS leadership and program staff in a high-security, fast-paced federal environment.

Coordinate daily operations, including managing complex calendars, scheduling high-level meetings, and organizing multi-agency briefings.

Draft, edit, and format sensitive communications, official reports, and presentations for internal and external distribution.

Act as liaison between the department and external partners, ensuring effective and timely communication across various federal, state, and local agencies.

Prepare and track travel authorizations and expense reports in compliance with federal travel regulations.

Maintain and organize classified and unclassified records in accordance with federal records management standards.

Oversee procurement and inventory of office supplies and government equipment, ensuring accountability and compliance with DHS procedures.

Support the coordination and logistics of training sessions, emergency preparedness drills, and interdepartmental initiatives.

Assist with onboarding of new personnel, managing orientation schedules and maintaining up-to-date staff documentation.

Utilize Microsoft Office Suite and government systems to track assignments, manage databases, and monitor project deadlines.

Successfully supported multi-departmental coordination during emergency response efforts, contributing to timely and efficient operations.

Recognized for maintaining high accuracy in document handling and communications under pressure.

Played a key role in streamlining internal workflow, improving document processing time by 20%.

Executive Assistant to the VP of External Affairs, October 2018 – December 2020

RAND Corporation – Office of External Affairs, Arlington, VA

Awarded Commissioners Citation for taking a calculated risk to improve performance efficiency.

Recognition for Contribution Award for outstanding work performance

Schedules and maintains calendar of appointments, meetings, travel arrangements and itineraries for the Director, including the coordination/planning of on-site and off-site meetings and conferences

Performed a variety of administrative support duties including but not limited to coordinating information flow, preparing materials for distribution, completing and processing expense reports, handling sensitive materials, proofreading documents, and coordinating visitors

Supported the administrative business functions of the department by maintaining the departmental website and databases, scheduling the use of conference rooms, and maintaining security of equipment, files, and records

Coordinated the rotation of various phases of work to assure even distribution of work, the expeditious handling of critical cases and the meeting deadlines

Communicated oral/written correspondences to management informing of concerns affecting the operations, staff, established goals/target dates

Established module parameters based on agency goals/target dates by which workloads will be accomplished

Monitored and coordinated telephone coverage and schedules to always maximize required coverage

Ensured employees are familiar with and understand personnel policies

Developed analysis of various production reports on highlights of operations

Implemented peer-training meetings with staff

Senior, Administrative Assistant, Contractor, July 2016 – October 2018

Walter Reed National Military Medical Center, Bethesda, MD

Recognition for Contribution Award for outstanding work performance

Performed a variety of administrative, clerical tasks related to sensitive and high-risk issues with patient care and treatment within the TBI (Traumatic Brain Injury)

Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians

Prepared various documents in accordance with organization’s rules and procedures

Counseled and provided support with interpersonal and academic skills

Monitored and tracked technical errors through Microsoft Excel

Created written/oral detailed factsheets, reports, and informal recommendations to the management staff

Analyzed trends in workloads to further improve the quality and efficiency of work any systems

Provided direct and/or indirect care to behavioral health patients in an inpatient care setting; and/or encouraging patients to participate in daily living activities and participating in patient care planning

Served as senior administrative support leader, providing advice and guidance to lower-level office personnel in completion of assigned tasks to ensure timely outcome of actions and application of customer service concepts to established policies, goals and work priorities

Performed data entry and oversees data entry processes, recommends and implements policies, procedures and guidelines for data entry when necessary

COMPUTER PROFICIENCIES

Microsoft Office: Outlook Word Excel PowerPoint Adobe Professional JPass AHLTA

CHCS HIPPA

CLEARANCE

Clearance: Secret- Active

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