Security Officer with Customer-First Focus

Doni McCollum

Customer service first

Salem, OR *7302 +1-509-***-**** *******@*****.***

Willing to relocate: Anywhere

Work Experience

Armed Security Patrol Officer

Echelon Security Group Inc Portland, OR

September 2023 to Present

Patrol Officer

Oregon Patrol Service Milwaukie, OR

February 2022 to Present

Security Officer

Executive Security Lake Oswego, OR

December 2020 to Present

security and controlled access site. detailed reporting direct to client. Training new hires and working 16 hour shift. Security Officer/Supervisor

Eclipse Portland, OR

March 2019 to October 2021

• Armed Security Officer

• Conducted periodic security audits

• Performed hourly patrols

• Promptly responded to all security violations and emergency calls

• Monitored visitors daily

• Verified guest and vendor identifications at each entry Security Officer/Supervisor

Guard Force International (GFI) Portland, OR

August 2012 to February 2019

Secured grounds and maintained property, assisted in day to day activities. At night constant patrolling and covert monitoring

GFI rank of Sergeant

Education

High School Diploma

REX PUTMAN HIGH SCHOOL Milwaukie, OR

2006

Skills

Customer Service Surveillance Management English Supervising experience Two-way radio communication Floor care Training delivery Loss prevention Organizational Skills Web Services Real-time security monitoring Patrolling Security Time management Law Enforcement Microsoft Office Cash register Sales Conflict management Customer service EHS CCTV Janitorial experience Receptionist Custodial experience Cash handling Patience Communication skills Dpsst certified Microsoft Word

Certifications and Licenses

Driver's License

First Aid Certification

Armed Security License

Security Guard

CPR Certification

Baton Permit

Guard Card

Class D Security

Additional Information

Authorized to work in the US for any employer

HIGHLIGHTS OF QUALIFICATIONS

• Self-motivated, dependable, organized; able to multi-task and work long hours in adverse conditions

• Strong computer skills: Intermediate Excel, Word, Windows

• Follow complex oral and written directions; accurate record keeping/inventory/supply

• Written and verbal communication skills, and written reports, and excellent customer service

• First Aid and CPR Certified

• Experience in team building, team leadership, supervisory training including performance evaluations, manager training and experience.

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